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User Research Is Storytelling – A List Apart
How can user experience researchers make sure their voices are heard and their work is valued? By telling a good story. Gerry Duffy guides us through the thickets of research as storytelling by showing us how to recast an oft-maligned discipline as an opportunity to craft a convincing and exciting narrative.
To Ignite a Personalization Practice, Run this Prepersonalization Workshop – A List Apart
Looking to tailor your product to individual users’ needs? In this article, Colin Eagan and Jeffrey MacIntyre walk you through their approach to aligning different stakeholders toward the common goal of personalized user experiences.
The Wax and the Wane of the Web – A List Apart
Forget death and taxes. The only certainty on the web is change. Ste Grainer takes a brief look at the history of the web and how it has been constantly reinvented. Then he explores where we are now, and how we can shape the future of the web for the better.