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How AI Can Help You Make Better Decisions | Digital Tonto

Clearly, we are on the verge of something very different. Individual firms are investing tens of billions of dollars to create AI systems that will bring us every fact ever uncovered, every story ever told, every language ever recorded; all human knowledge at our beck and call. This has the potential to give our rational brain unprecedented power. What it can’t do is replace our innate capacity to wonder and explore. The knowledge of the world is finite, but the universe of possibility is limitless. Our emotional brain, driven by somatic markers in our limbic system from personal experiences, fuels our ability to form intent. An AI system can help us to discern facts, but only we can determine what truly matters and decide the paths we want to pursue. It is through forming intent that we can begin to leverage AI to explore. We can, as Warren Berger suggested in A More Beautiful Question, ask our systems questions such as “Why?” “What if” and “How?” That can lead us to new territory where we can create new knowledge, tell new stories and spark new conversations. AI systems are exceptional at analyzing the past, but they can’t envision a completely different future, much less determine what we want from it. They can inform our decisions by helping us discern baseline knowledge, but only we can decide what possibilities we want to explore and whether, when we examine them, they are to our liking. As we embark on this new era of augmented cognitive capacity, we need to learn to collaborate effectively with intelligent machines. We will have far greater power to inform our decisions, but we will still have to make our own.