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Credit union customers want and expect financial services to be instant and on-demand. So how do they deliver on those expectations? Amount CEO Adam Hughes and other industry experts discussed trends in instant lending and shared how credit unions can get ahead of the competition in a recent interview with Credit Union Broadcast.
The unprecedented scale of Covid’s economic impact required this narrow lens, as the government rapidly enacted stimulus programs and lending facilities to mitigate the pandemic’s financial effects, particularly for the small business community
Adding to the rapid digitization and intense fintech competition spurred on by the pandemic, the past year’s increasing regulations and changing macroeconomic conditions have forever altered the banking landscape – and consumer expectations.