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Cyber insurance protects businesses from the financial impacts of cyber attacks and data breaches. With 61% of SMEs experiencing cyber incidents, the potential for financial gain attracts hackers. SMEs are targeted due to varying cybersecurity levels, valuable data access, and connections to larger companies. Cyber insurance offers support in three key areas: access to technical experts for incident assessment, assistance from cybersecurity professionals for containment and remediation, and help in rebuilding systems. Tailored policies can address specific risks without being overly costly.
Understanding each franchisee’s strengths and challenges enables tailored support, stronger relationships, and improved performance driving individual growth and enhancing the entire network’s success through strategic, data-led leadership development.
From Knitwith to National Franchise Manager, Tanya Robertson's journey from small-town Ballarat to CEO of BDC Partners is a testament to resilience, growth, and empowerment. She transitioned from retail to international franchise training, managing global brands like Gloria Jeans and 7-Eleven.
David from Stonemason to Franchise Innovator, raised in a small Irish village, learned entrepreneurship from his parents. After studying business and facing setbacks, he founded *Salts of the Earth* in Australia. Inspired by his father's health journey, David turned salt therapy into a thriving business. His breakthrough came with media exposure, leading to rapid growth. Seeing franchising potential, David developed a supportive franchise model, helping others achieve success in the wellness industry.
BDC Property simplifies the often-stressful process of retail lease renewals for tenants. Understanding the basics of lease renewals is essential, as it allows businesses to continue operating in established locations without the hassle of relocation. Key aspects include determining renewal options, navigating lease agreement terms, and preparing for negotiations. It's important to understand clauses like rent escalation and default terms to avoid costly mistakes. BDC Property offers expert guidance, market analysis, and support to help retailers secure favorable lease terms. With the right preparation and professional assistance, businesses can achieve a successful lease renewal and focus on growth.
The 2024 Australia Annual Fast Food & QSR Report highlights industry growth, with 178 net new outlets opened despite a decline in per capita spending. Major brands expanded, driven by population growth and inflation. GapMaps and CommBank iQ provide insights into consumer spending, location intelligence, and strategic network optimisation for QSR businesses.
Explores the journey from Affinity to Synergy in business relationships, highlighting the importance of initial connections and ongoing collaboration. Affinity is described as an emotional bond, while Synergy represents the collective success achieved through teamwork and shared goals. The piece emphasizes the need for clear roles, agreed behaviors, and structured support to harness energy and drive progress. Particularly in franchising, building strong relationships and open communication is essential for effective cooperation. By fostering a culture of collaboration, businesses can achieve increased productivity and long-term sustainability, turning shared objectives into tangible success in 2025 and beyond.
The BDC Executive Group, led by Tanya Robertson and John Cooksey, explores the strategic timing for introducing a Franchisee Advisory Council (FAC). Key indicators include franchise growth and engagement needs. An effective FAC strengthens relationships, improves decision-making, and fosters collaboration, ultimately driving long-term success in franchising.
Key steps for business owners to start the new year effectively include reviewing past performance, setting measurable goals, and updating business plans. Important actions involve reassessing finances, enhancing customer engagement, and evaluating team capabilities. The focus should also be on technology investments, contingency planning, and maintaining work-life balance for productivity and growth.
Common mistakes with Wills include using unclear language, not appointing a substitute executor, improper signing, and failing to update the document. These can lead to disputes or unintended distributions. Regular reviews, especially after significant life changes, are essential for accuracy.
The new Franchising Code of Conduct, effective 1 April 2025, introduces key changes for franchisors, including more civil penalties, requirements for compensation on early termination, and updates on disclosure documents. Some provisions, like compensation for early termination, will only apply from November 2025. Franchisors need to review and update their agreements to stay compliant with the new rules. Make sure you're ready for the changes by getting your documents and processes reviewed ahead of time!
Benjamin & Benjamin Insurance Group: Underinsurance happens when your insurance isn’t enough to fully cover your property’s value, often because the valuation is outdated or inaccurate. Since COVID, construction costs have jumped by 30-40%, so it's important to review your property’s value regularly. Relying on online calculators can be risky, as they can be off by a lot. The best way to avoid this is to hire a professional like MCG Quantity Surveyors to get an accurate valuation.
January is a prime time for franchise recruitment—people are fresh from their New Year’s resolutions and ready to make big changes. Many are looking to invest in a proven business model, like franchising. To make the most of this surge, having automated follow-up systems and smart marketing strategies is key. This way, you can stay on top of the leads, nurture them, and turn them into franchisees with less effort.
In today’s BDC Executive meeting, led by guest presenter Nick Hughes we kicked off a valuable discussion about the metrics that guide our Franchise success. At the forefront were participation metrics, which track how engaged our people are—whether it's franchisees and their teams attending key trainings, customers interacting with our initiatives, or stakeholders collaborating effectively. Without strong participation, even the best strategies can fall flat, making these metrics foundational to everything we do.
we all know that the supply chain crisis has been ongoing for what seems like an eternity, but here we are in 2024, still battling the aftershocks of disruptions that began back in 2020. If you’re in business—whether it’s retail, manufacturing, or technology—there’s a good chance that you’re still dealing with the fallout. The pandemic might be over, but the ripple effects from shutdowns, port blockages, labor shortages, and geopolitical instability are far from behind us.
In a franchise network, understanding the unique strengths and areas for improvement for each franchisee can significantly influence both individual and network-wide success. Analysing these aspects allows franchisors to personalise support, enhance business efficiency, and foster a growth-oriented culture that benefits the entire network. A Franchisee Development Program leverages these insights to empower franchisees and elevate overall network performance.