Sentiment analysis transforms customer experience by uncovering emotions, driving engagement and delivering hyper-personalized, empathetic interactions.

Fresh Design Blog | UK Homes and Interiors Blog

24.12.2024

Empathy in Customer Experience: Drive CX Success Through Action

Empathy in customer experience is essential, but businesses must follow through with actionable solutions that drive results and improve client retention.

Fresh Design Blog | UK Homes and Interiors Blog

24.12.2024

Generative AI and Beyond: What Lies Ahead for the Tech Landscape in 2025?

This past year in tech could strangely be described as a year of calm, sustained progress. What's next?

Fresh Design Blog | UK Homes and Interiors Blog

24.12.2024

Martech Strategies CMOs Must Adopt for Success

How CMOs can strategically leverage the right technology to encourage and drive marketing innovation and achieve their business objectives.

Fresh Design Blog | UK Homes and Interiors Blog

24.12.2024

The Roadmap to AI ROI for Enterprises

How are AI execs measuring ROI?

Fresh Design Blog | UK Homes and Interiors Blog

24.12.2024

Marketers’ Guide to Adapting to AI-Powered Search Engines

AI-powered search engines are disrupting traditional search and creating new opportunities for marketers in an increasingly fragmented digital landscape.

Fresh Design Blog | UK Homes and Interiors Blog

19.12.2024

3 Key Skills for Thriving in Digital Commerce

Effective digital commerce requires a skilled workforce. Prioritize talent development to drive growth, optimize strategies and support long-term success.

Fresh Design Blog | UK Homes and Interiors Blog

19.12.2024

Beyond Moderation How Proactive Social Care Transforms Customer Experience

True social care is about proactively creating meaningful conversations that enhance customer experiences.

Fresh Design Blog | UK Homes and Interiors Blog

19.12.2024

Sentiment Analysis in Retail: Understanding Emotions to Drive Loyalty

How sentiment analysis is transforming retail, offering actionable insights into building stronger customer relationships.

Fresh Design Blog | UK Homes and Interiors Blog

19.12.2024

Preventing Call Center Burnout

Burned-out call center agents affect customer service and impact your brand. Here are some tips for recognizing the signs and preventing burnout.

Fresh Design Blog | UK Homes and Interiors Blog

19.12.2024

AI in Customer Experience Needs a Human Touch

Genuine human connection redefines the role of AI in customer experience. Embrace authenticity and empathy to set the foundation for meaningful brand loyalty.

Fresh Design Blog | UK Homes and Interiors Blog

19.12.2024

Turning Customer Sentiment Into Actionable Business Insights

Customer sentiment influences loyalty, spending and retention. Effective sentiment analysis can drive business growth and improve customer relationships.

Fresh Design Blog | UK Homes and Interiors Blog

19.12.2024

Uncovering Customer Sentiment Through Digital Interactions

Gain deeper insights into customer sentiment with AI-driven tools that track emotions in real-time, which helps you improve customer satisfaction and loyalty.

Fresh Design Blog | UK Homes and Interiors Blog

19.12.2024

The Rise of AI Mini Agents: What Marketers Need to Know

ChatGPT’s CustomGPTs or Google’s Gems: Which AI agent best suits your marketing needs?

Fresh Design Blog | UK Homes and Interiors Blog

19.12.2024

How Schema Markup Drives Success in AI-Powered Search

Schema markup is no longer just an SEO tool. It’s crucial for AI-driven search and effective content strategy in today’s digital landscape.

Fresh Design Blog | UK Homes and Interiors Blog

19.12.2024

CMO Circle: Crafting Tailor-Made Triumphs in the New World of Business

Learn how personalization becomes a game-changing corporate strategy, breaks silos and builds trust — insights from author Dave Edelman.

Fresh Design Blog | UK Homes and Interiors Blog

19.12.2024

Digital Customer Experience Trends Every Brand Should Know

Customer experience trends show a shift to ROI-driven content, hyper-relevant personalization and smarter AI adoption to meet growing consumer demands.

Fresh Design Blog | UK Homes and Interiors Blog

19.12.2024

Improve Customer Lifetime Value With Smart CX Metrics

Key CX metrics like NPS and CRR reveal how to improve satisfaction and loyalty, which helps businesses create stronger customer relationships and drive growth.

Fresh Design Blog | UK Homes and Interiors Blog

19.12.2024

Genesys IPO: Betting Big on AI in CX

Genesys is moving to position itself as a leader in leveraging AI to redefine customer experience solutions.

Fresh Design Blog | UK Homes and Interiors Blog

19.12.2024

Mastering the Balance of Skill and Luck in Marketing

With the right mindset and practices, marketers can become drivers of luck, not just passive receivers.

Fresh Design Blog | UK Homes and Interiors Blog

19.12.2024

Inside Google’s December 2024 Core Update

Explore the effects of Google's December 2024 Core Update on SEO strategies and rankings and get the insights you need.

Fresh Design Blog | UK Homes and Interiors Blog

19.12.2024

Puppies, Pandas and Practicality: OpenAI’s Sora Explained

Sora shows off AI video magic, but can it deliver real value for marketers? Explore the possibilities (and pitfalls) of OpenAI’s latest innovation.

Fresh Design Blog | UK Homes and Interiors Blog

19.12.2024

Closing the Customer Expectations Divide With Better Data

Rising customer expectations demand smarter self-service. Use knowledge management strategically to bridge gaps and deliver seamless, personalized CX.

Fresh Design Blog | UK Homes and Interiors Blog

19.12.2024

Story Engines: The Next Evolution of DAM AI

We believe DAM could become a “story engine” for marketing campaigns.

Fresh Design Blog | UK Homes and Interiors Blog

19.12.2024

Introduction to Agentic AI

Agentic AI will revolutionize contact centers. Learn how it will drive business value by giving AI new levels of agency to solve customer challenges.

Fresh Design Blog | UK Homes and Interiors Blog

19.12.2024

Harnessing the Power of AI in Marketing in an Ethical Way

AI in marketing is reshaping the function, but success depends on smart data use, clear ethical policies and staying ahead of evolving regulations.

Fresh Design Blog | UK Homes and Interiors Blog

11.12.2024

The Good and the Risky: Google’s Ambitious AI Suite for Customer Engagement

The move raises concerns about Google’s increasing dominance in AI and cloud services.

Fresh Design Blog | UK Homes and Interiors Blog

11.12.2024

How Consumer Behavior Trends Are Shaping 2025 Expectations

Consumer behavior trends are shifting, with transparency, sustainability and empathy becoming core expectations for brands to meet in every interaction.

Fresh Design Blog | UK Homes and Interiors Blog

11.12.2024

Contact Center Agent Empowerment

Omnichannel proliferation needs more than your average agent. Organizations should develop super agents to better address customer needs.

Fresh Design Blog | UK Homes and Interiors Blog

11.12.2024

Breaking Down YouTube’s New Analytics Filters: What Marketers Need to Know

The recent choice YouTube made will elevate marketers’ plans that oversee a variety of video campaigns.

Fresh Design Blog | UK Homes and Interiors Blog

11.12.2024

Future of Customer Data Integration: Trust, Compliance and Real-Time Action

What it truly takes to deliver a real customer 360 and how organizations can harness its transformative potential.

Fresh Design Blog | UK Homes and Interiors Blog

11.12.2024

2025 Marketing Trends: Are You Ready to Redefine Your Role?

Marketing roles are evolving with versatility, AI tools, and data-driven strategies to drive personalized experiences and long-term customer loyalty in 2025.

Fresh Design Blog | UK Homes and Interiors Blog

10.12.2024

The Complete Playbook on Customer Service Experience

Discover how top brands create unforgettable customer service experiences that enhance loyalty, build trust and keep people coming back for more.

home›Fresh Design Blog | UK Homes and Interiors Blog›Marketing

Fresh Design Blog | UK Homes and Interiors Blog - Marketing

From CMS to AI: Tech and Trends Shaping Digital Customer Experience

How AI in Financial Services Improves Customer Acquisition

AI Sentiment Analysis: The Key to Understanding Your Customers

11 Top Content Marketing Trends to Know About

9 Steps to Make Your Next Marketing QBR Less Stressful More Impactful

Salesforce's Vision for the Future of Work Is Agentforce 2.0

What Are the Top Digital Experience Trends This Year?

How Sentiment Analysis Creates Deeper Customer Connections

Empathy in Customer Experience: Drive CX Success Through Action

Generative AI and Beyond: What Lies Ahead for the Tech Landscape in 2025?

Martech Strategies CMOs Must Adopt for Success

The Roadmap to AI ROI for Enterprises

Marketers’ Guide to Adapting to AI-Powered Search Engines

3 Key Skills for Thriving in Digital Commerce

Beyond Moderation How Proactive Social Care Transforms Customer Experience

Sentiment Analysis in Retail: Understanding Emotions to Drive Loyalty

Preventing Call Center Burnout

AI in Customer Experience Needs a Human Touch

Turning Customer Sentiment Into Actionable Business Insights

Uncovering Customer Sentiment Through Digital Interactions

The Rise of AI Mini Agents: What Marketers Need to Know

How Schema Markup Drives Success in AI-Powered Search

CMO Circle: Crafting Tailor-Made Triumphs in the New World of Business

Digital Customer Experience Trends Every Brand Should Know

Improve Customer Lifetime Value With Smart CX Metrics

Genesys IPO: Betting Big on AI in CX

Mastering the Balance of Skill and Luck in Marketing

Inside Google’s December 2024 Core Update

Puppies, Pandas and Practicality: OpenAI’s Sora Explained

Closing the Customer Expectations Divide With Better Data

Story Engines: The Next Evolution of DAM AI

Introduction to Agentic AI

Harnessing the Power of AI in Marketing in an Ethical Way

The Good and the Risky: Google’s Ambitious AI Suite for Customer Engagement

How Consumer Behavior Trends Are Shaping 2025 Expectations

Contact Center Agent Empowerment

Breaking Down YouTube’s New Analytics Filters: What Marketers Need to Know

Future of Customer Data Integration: Trust, Compliance and Real-Time Action

2025 Marketing Trends: Are You Ready to Redefine Your Role?

The Complete Playbook on Customer Service Experience

home
›
Fresh Design Blog | UK Homes and Interiors Blog
›
Marketing