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Fresh Design Blog | UK Homes and Interiors Blog
19.11.2024
The sale isn’t the end but the start of an ongoing, value-driven relationship.
Navigate the latest Google core update with expert insights. Stay ahead or get left behind in SEO’s evolving landscape.
Enterprise search strategy is about much more than just purchasing a high quality, AI driven search tool.
The annual holiday shopping season is the perfect time to build trust and loyalty through exceptional customer care.
History often repeats itself, but the AI story is now too consequential to take a backseat again as Trump returns to the White House.
AI marketing helps teams streamline workflows, discover new efficiencies and stay ahead in an evolving industry. Here are three ways to use it effectively.
AI is transforming omnichannel strategy and making customer experiences smoother and more personalized across every channel.
Prediction markets thrived, Elon got his wish, Facebook sat out, podcasts dominated and Silicon Valley mattered.
Despite the dominance of branding strategies, there is a growing counter-culture rejecting this form of consumer manipulation.
AI-powered search engines are challenging traditional search solutions and forcing marketers to rethink SEO strategies and how they engage users.
B2B marketers can tap into subject matter experts by building strong relationships, setting clear expectations and repurposing existing content.
Turn silos into strengths by embracing cross-departmental collaboration for better communication, faster innovation and stronger results.
Great customer service training can help agents turn everyday interactions into memorable experiences and set your brand apart from the competition.
Your sales reps want and your marketing team needs clarity on ICPs and Persona to target the right people, at the right companies, with the right message.
Join Jonathan Copulsky on The CMO Circle to uncover key CMO career strategies, networking tips and essential leadership skills.
With IoT’s prominence only set to increase, organizations must prepare themselves to serve customers through connected devices.
Aligning finance and marketing helps teams make better decisions, reduce risks and drive long-term growth through clear communication and shared goals.
13.11.2024
With the right workforce management strategies in place, contact centers can optimize their operations and create a better experience for agents and customers.
AI in customer experience is transforming how brands connect with customers, offering personalized interactions and anticipating needs for a seamless journey.
A comprehensive guide on CSAT, including how to measure it and how it stacks up against other CX metrics.
As marketers and CX leaders seem reluctant to totally dive into generative AI, usage skyrockets.
AI in marketing reshapes customer engagement and improves personalization. Ultimately, it enhances loyalty through smart insights and predictive strategies.
AI tools are reshaping how businesses engage with their audiences.
Strong developer experience directly influences project success and drives innovation, helping organizations thrive in a competitive landscape.
Building brand trust creates loyal customers, inspires advocacy and drives lasting growth. By going beyond standard metrics, trust captures deeper connections.
Switching email service providers can disrupt your marketing efforts. Assess functionality, data quality and risks to ensure a smooth transition.
What’s a marketer to do to earn their customers’ trust and support in being included in marketing campaigns?
The AI search providers offer a pretty compelling user interface. What will win in the new content discovery world?
Achieving business goals starts with having the best metrics in place to understand and respond to customers.
07.11.2024
Recent investments in contact center AI are reshaping the industry with better response times, issue resolution and enhanced customer service experiences.
As businesses customize their offerings using data, customers are becoming more concerned about the management and security of their personal information.
Experts agree that TikTok is looking at an uphill fight despite the 150 million Americans who use TikTok regularly.
Data democratization is reshaping businesses, making data accessible to all employees and enhancing decision-making across organizations.
Converting to a headless CMS requires more work than you might think. These tips will help you avoid some common pitfalls.
Do you need to improve agent performance at your contact center? Here’s 6 ways AI tools can boost agent productivity, improving customer satisfaction in turn.
Data transparency isn’t just compliance. It's a trust-building strategy that enhances brand loyalty, empowers customers with control and delivers lasting value.
Breaking down how Trump might impact Apple, semiconductors, and ecommerce should he be elected and implement the tariffs he’s proposed.
The Real McCoy of email verification is Brand Indicators for Message Identification (BIMI).
AI is the latest magnet for the speedy and the greedy.
A strong customer experience strategy bridges the gap between leadership and employees and aligns everyone around the goal of delighting customers.