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This article outlines how intangible assets should be removed from hotel property tax assessments, why post-COVID performance data may overstate future income potential, and how the U.S. personal savings rate provides additional insight into broader economic travel behaviour.
According to HSMAI Europe and MKG Consulting, the European hotel industry showcased mixed performances in March 2025. Eastern Europe and the Mediterranean displayed strong RevPAR growth, while Western Europe, particularly France and the Netherlands, struggled due to external factors.
Global leisure travel patterns are undergoing a notable realignment as economic and political headwinds emanating from the United States redirect international tourists toward more accessible and stable destinations. The Caribbean, in particular, has emerged as a prime beneficiary of this shift.
The J.D. Power 2025 North America Airline Satisfaction Study shows a slight improvement in overall passenger satisfaction, despite the airline industry facing economic challenges. This is largely attributed to the decline in ticket prices and passenger volume. JetBlue Airways, Delta Air Lines, and Southwest Airlines were ranked highest in customer satisfaction in their respective segments.
With sluggish projections of revenue growth and fears of inflation on the rise, all eyes are focused on hotel operating expenses in 2025. In this article we focus on select operating expenses that were on the rise in 2024 and provide guidance on how to monitor and control them in 2025.
The Newark Airport hotel market has faced significant adjustments since the onset of the COVID-19 pandemic. Changes to the submarket’s hotel supply, coupled with the rebound in passenger levels through Newark Airport, have resulted in a slow but steady recovery of the hotel market. Recent and upcoming expansion projects at Newark Airport support a positive outlook.
The European airport trade body, ACI EUROPE, reports a 6.9% increase in passenger traffic across the European airport network in January 2025. International passenger traffic was a significant driver of this growth, with domestic passengers showing a more modest increase.
On April 24, 2025, the California Supreme Court issued a major decision in New England Country Foods, LLC v. VanLaw Food Products, Inc., clarifying that parties cannot use contract clauses to limit liability for intentional wrongdoing.
Total demand, measured in revenue passenger kilometers (RPK), was up 3.3% compared to March 2024. Total capacity, measured in available seat kilometers (ASK), was up 5.3% year-on-year. The March load factor was 80.7% (-1.6 ppt compared to March 2024).
The dual shocks of Brexit and the COVID-19 pandemic reshaped global aviation, testing even the most established hubs. In this volatile context, Heathrow Airport not only weathered the storm but emerged as a case study in strategic resilience. Leveraging proprietary data insights, Hermes Intelligence has closely examined Heathrow’s trajectory, offering new clarity on how the airport managed to outperform its European counterparts.
March 2025 witnessed a mixed performance in Canada's hotel industry, with a decrease in occupancy but an increase in the average daily rate. Despite a dip in occupancy, it was the highest since November 2024.
Total demand, measured in revenue passenger kilometers (RPK), was up 2.6% compared to February 2024. Total capacity, measured in available seat kilometers (ASK), was up 2.0% year-on-year. The February load factor was 81.1% (+0.4 ppt compared to February 2024).
What does emotional intelligence (EI) mean in today’s highly digitalized landscape? With such a large chunk of our interactions mediated by technology, we need a new understanding of EI to make sense of today’s emotional nuances in the virtual world. The future of intelligent, human-centric leadership depends upon it.
The global wellness tourism sector has emerged as a pivotal force in reshaping the hospitality industry. Industry professionals must understand current market trends and adopt forward-looking strategies to integrate wellness across the travel ecosystem
Travel intelligence firm ForwardKeys presents a 12-month forecast for summer 2025 that reveals significant shifts in US outbound travel to Europe. The forecast indicates that while traditional favorites remain popular, there is increasing demand for Nordic and secondary European cities.
The Downtown St. Louis hotel market steadily recovered from the impact of the COVID-19 pandemic until 2024, when the recovery stalled due to a correction in leisure demand and disruptions at the convention center. However, subsequent airport passenger traffic growth and completion of the convention center’s expansion, along with other trends and developments, provide a stronger outlook for the market in 2025 and beyond.
In Riyadh, occupancy increased slightly due to the start of Saudi school holidays. However, occupancy rates in other Middle Eastern capitals remained the same, indicating that there wasn't a rush before the Holy Month.
AI-powered tools can make a huge difference. They’re no longer just for big hotel chains – many solutions are designed specifically for independent hoteliers, helping you save time and boost efficiency without making things more complicated.
Last month, during our webinar, we predicted significant regulatory shifts under the new Presidential Administration. Now, just a little over 30 days in, we are witnessing these changes unfold – especially at the National Labor Relations Board (NLRB). This article will break down some key developments, what they mean for employers, and what to expect moving forward.
From the beaches of Florida to the windswept wilds of Montana, the vacation rental industry has grown rapidly in recent years, with more and more travelers opting for short-term rentals over traditional hotels for their getaways.
In this guide, we’ll unpack five expert strategies to master hotel interior design, blending guest delight with operational brilliance. Expect real-world examples, practical tips, and a roadmap to elevate your property. Let’s dive in.
The Department of Justice (DOJ) recently announced a significant shift in immigration enforcement policy under Attorney General Pam Bondi’s leadership, prioritizing aggressive prosecution of immigration-related violations – including at the workplace.
Performance Max, or PMax, puts AI behind the wheel to drive customers to hotel websites and increase direct bookings. To be successful, hoteliers must understand how to use PMax to its full potential by guiding ad placements and audience targets.
The International Air Transport Association (IATA) reports an acceleration of 10% in global passenger demand for air travel in January 2025, compared to the same month in 2024, with a particularly strong performance in the Asia-Pacific region.
The International Air Transport Association (IATA) reported increased global air cargo demand for the 18th consecutive month. The data, released for January 2025, showed a 3.2% rise in total demand compared to the same period in 2024.
Despite another challenging year in many respects, the global hotel industry remained resilient in 2024. Through November, global hotel demand reached a staggering 4.8 billion room nights, 102 million more than 2023, resulting in Revenue per Available Room (RevPAR) growth of 3.7%.