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Hotel Executive - Travel

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Hotel Executive

01.10.2025

HOTEL EXECUTIVE

Singlepane, the first platform designed exclusively for hotel owners and asset managers to unify portfolio-wide financials, operational insights, and asset workflows, unveiled AutoAbstract, an integrated AI tool to help teams save time and money when reviewing and abstracting complex legal agreements, licenses and permits. The new solution is available to clients of Singlepane Contract Management. An AI Tool that Delivers Concrete Savings and Efficiencies Whether reviewing agreements during new acquisition due-diligence, mining existing property contracts for hidden value, or assuring partner compliance with all terms and conditions - the process of manually reviewing these critical documents can be daunting. An average property can have well more than 30 agreements active at one time, and each one may span 20 pages or more, making timely and accurate summarization time consuming and difficult. Singlepane AutoAbstract automates this process by enabling users to simply drag and drop one or more documents for automatic extraction, summarization and clause abstraction. Across franchise agreements, management contracts and hotel service agreements, it is adaptable and fully customizable, empowering users to instruct AI on how to extract custom fields and contract clauses. Once approved by the user, extracted documents are automatically added to Singlepane's Contract Management module where agreement tracking, automatic key date notifications and benchmarking capabilities have already changed the game for asset managers - helping them maintain tight control over agreement compliance and ensure maximum value from contracted partners. "At a time when the promise of AI is overwhelming and has so far proven difficult for hotel owners looking to implement and derive concrete value, Singlepane AutoAbstract brings meaningful benefits to hotel owners and asset managers through time savings and increased accuracy," said Austin Segal, Singlepane's CEO. "We're very excited about this new development and the opportunity for AI to continue to play a key role in our innovation in the asset management space. AutoAbstract makes a tedious and complex practice easier, less time consuming and more efficient. We look forward to announcing additional innovations in the weeks and months ahead." Areas automated by Singlepane's Contract Management solution, include: Tracking and monitoring capabilities - providing a single repository of agreements, leases, licenses and permits Summarization of key dates, terms and legal clauses Automated notifications and alerts surrounding critical dates and milestones Side by side benchmarking capabilities, helping surface best-in-class agreement terms during renewals and negotiations Simplified transaction due-diligence support both during acquisitions and dispositions by automating review of agreement assignability, termination rights and encumbrances In just a few months since its official launch, Singlepane has become the go-to platform for hotel owners and asset managers, providing a single source of truth for portfolio performance. Nearly 20 leading asset management companies and hotel ownership groups - including DiamondRock Hospitality, and KHP Capital Partners-are now using Singlepane to gain unprecedented visibility into their finances, streamline decision-making, and unlock new levels of operational efficiency. Purpose-built for owners by hotel professionals, Singlepane unifies general ledger-level financials, forecasts, budgets, and proformas with commercial strategy data and key asset management workflows-such as CapEx planning and approvals, contract management, and debt service tracking-into one intuitive, USALI-compliant platform. This "single pane of glass" approach is replacing a patchwork of disconnected systems, reports and manual spreadsheets, enabling asset managers to make faster, smarter and more profitable decisions.

Hotel Executive

01.10.2025

HOTEL EXECUTIVE

The LINE DC - the landmark hotel in Washington, DC's Adams Morgan neighborhood - announces the appointment of Heidi Calhoun as the Director of Sales. With more than 20 years of hotel experience, Calhoun brings a wealth of knowledge of both the DC market and the LINE brand to this new role. Prior to joining the LINE DC, Calhoun served as Director of Sales & Marketing for Timbri Hotel where she played a pivotal leadership role during the hotel's transition from the LINE SF to the hotel it exists as today. Through her work during the transition, Calhoun learned the ins and outs of the LINE Hotels brand, gaining an invaluable understanding of its values, its goals, and its ethos. Her familiarity with the brand positions her as an expert in who the LINE customer truly is and how the brand can best plan for success. Calhoun has also held sales positions across various other DC hotels, including Courtyard by Marriott Embassy Row, Canopy by Hilton Washington DC Embassy Row, and The Dupont Circle Hotel. Her time working with a range of hotels across the city has made her an expert of the market and identifying what guests are looking for, whether they are locals stopping by for dinner or visitors looking to make the LINE DC their home away from home. In this role, Calhoun will lead business development initiatives, including fostering strategic partnerships, building community relationships and implementing forward-thinking sales strategies to elevate LINE DC's brand within the Washington, DC market and beyond. Her contributions in this role will be essential to preserving the LINE DC as a bustling destination within the nation's capital and beyond. Located in the heart of one of DC's most vibrant neighborhoods, the LINE DC prides itself on not just welcoming visitors from out of town, but playing an integral part within the local community. The hotel's restaurant, No Goodbyes, taps local farmers, fishers, and small-time ranchers for a menu that is a reflection of the region. The LINE DC is also housed within a 110-year-old church, allowing it to maintain elements of the neighborhood's history while contributing to its future. The addition of Calhoun promises to strengthen and extend these community connections and build even deeper bonds within the neighborhood. "We are delighted to welcome Heidi to the LINE DC team," said Makenna Davis, Corporate Director of Revenue Management and Strategy at the LINE Hotels. "Her extensive experience, innovative approach, and deep understanding of the industry make her an invaluable asset as we continue to grow our presence and deliver exceptional guest experiences."

Hotel Executive

01.10.2025

HOTEL EXECUTIVE

Crescent Hotels & Resorts has been selected to manage the NH Collection New York Madison Avenue. Known for its elevated hospitality and distinctive style, the hotel is a hidden gem that captures the energy and elegance of New York City's most iconic avenue. Set within a beautifully restored early 20th-century Renaissance Revival building, once home to a college residence for men as well as various fraternities, the property continues the tradition of creating community with its redesigned public spaces and amenities combining historic charm with modern sophistication. Located on Madison Avenue, it offers guests breathtaking views of the Empire State Building and close proximity to Grand Central Station, Bryant Park, and Fifth Avenue shopping. Stepping inside the hotel resembles the Golden Age of Advertising of 1950s New York. Carefully curated midcentury-inspired interiors with teal leather couches, retro radios and record players, and black-and-white photography evoke nostalgia with a twist of modern artistry. Low-lit lounges and vintage books such as Film Noir, Rock Covers, and New Architecture New York invite guests to linger, unwind, and soak in the ambiance. The hotel features 288 elegant guest rooms and suites, many of which offer sweeping skyline views. Guests enjoy thoughtfully curated amenities, a fully equipped fitness center, and MAD Bar & Lounge, a moody, romantic cocktail bar renowned for its elevated classics, such as the Mr. Añejo Manhattan and one of the city's finest Old Fashioneds. Tucked away from MAD Bar & Lounge, the intimate, fireplace-lit piano room invites guests to enjoy live performances by some of New York City's finest musicians. The hotel is also home to Serafina, the globally recognized Italian-Mediterranean restaurant brand born in New York. Located just off the lobby, Serafina offers handmade pastas, wood-fired pizzas, and fresh seafood served in a stylish yet approachable setting. A curated small bites menu from Serafina is also available in MAD Bar & Lounge. With its refined aesthetic and exceptional location, NH Collection New York Madison Avenue continues to be a standout destination for discerning travelers seeking a stay that blends culture, character, and comfort in the heart of Manhattan.

Hotel Executive

01.10.2025

HOTEL EXECUTIVE

Marriott International (Nasdaq: MAR) has completed its acquisition of the innovative lifestyle brand citizenM. As Marriott focuses on further growing the company's select-service portfolio globally, this transaction provides even more lodging offerings for guests and Marriott Bonvoy members in exciting destinations around the world. The current citizenM global portfolio includes 37 open hotels, comprising 8,789 rooms, across more than 20 cities in the U.S., Europe, and Asia Pacific. citizenM's current pipeline of two hotels totaling over 300 rooms are also anticipated to be added to Marriott's portfolio. "As travelers continue to seek innovative lodging offerings that blend technology with genuine, people-first hospitality, the citizenM brand is the perfect addition to our portfolio," said Anthony Capuano, President and CEO of Marriott International. "Marriott has proven success in growing select-service lifestyle offerings, including our AC, Moxy, and Aloft brands, and we look forward to accelerating citizenM's global reach with our guests and Marriott Bonvoy members around the world." With the acquisition complete, Marriott will now begin the process of integrating the citizenM portfolio into its systems and platforms. Until citizenM properties are fully integrated, anticipated later this year, they will remain bookable on citizenM's digital channels. At this time, members of the award-winning citizenM subscription program will continue to enjoy benefits, with more details to come about how the program will work following integration. Additionally, once integration is complete, citizenM will become a fully participating brand within the Marriott Bonvoy loyalty program, unlocking even more value for members. The citizenM brand is known for its genuine service, tech-savvy in-hotel experience, highly efficient use of space, and focus on art and design. The brand, founded in 2008, caters to a growing demographic of value-conscious travelers looking for technology-driven accommodations with features like smart in-room design, indoor and outdoor common spaces featuring immersive artwork and local artifacts, comfortably appointed living rooms that serve as collaborative workspaces, creative meeting rooms, grab-and-go food and beverage options, and lively rooftop decks.

Hotel Executive

01.10.2025

HOTEL EXECUTIVE

KE Hotels is pleased to announce the acquisition of The Queens Hotel Cheltenham, marking its fifth owned property in the UK. This latest addition brings KE Hotels' portfolio to a total of eight hotels, five owned and three managed. Located in the centre of Cheltenham, The Queens Hotel is a Grade II listed landmark occupying a prominent 1-acre site adjacent to Imperial Gardens. The 84-bedroom hotel is one of the most architecturally significant buildings in the region and sits at the heart of the historic town. "We're delighted to welcome The Queens Hotel Cheltenham into the KE Hotels portfolio", said Josh Watts, Chief Operating Officer at KE Hotels. "To own a hotel of such historic standing in the centre of one of the UK's most iconic spa towns is a real privilege. We're excited to work alongside a fantastic onsite team to build on the hotel's heritage and deliver an exceptional guest experience." This acquisition further demonstrates KE Hotels' ongoing commitment to expanding its presence in the key regional locations, driven by a strategy centred on sustainable growth and delivering strong operational performance. Anil Khanna, Managing Director of KE Hotels, added, "This is an exciting time for KE Hotels as we continue to build momentum in our growth strategy. The addition of The Queens Hotel Cheltenham not only strengthens our owned portfolio but also reflects our long-term vision of acquiring and managing distinctive properties in strategic UK destinations. We're incredibly proud of the progress we've made and the team that's driving it forward." The acquisition follows a series of recent growth milestones for KE Hotels, including the additions of Hotel Indigo Newcastle and Holiday Inn Luton Airport in 2023. Following the Luton acquisition, KE Hotels has secured planning permission to expand the property, a significant step in unlocking further value at the site. In 2024, KE Hotels also assumed management of three Hampton by Hilton hotels in Newcastle, Birmingham Broad Street, and Sheffield under HMA agreements, further diversifying its operating model. With a growing and diversified portfolio, KE Hotels remains focused on delivering exceptional performance, partnering with leading brands and hotel owners and driving value across its assets.

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