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Solutions That Leverage AI to Maximize Government Outcomes - Lumen Blog
The integration of artificial intelligence (AI) into state and local government procurement is not a mere trend but a necessity driven by the rapid evolution of technology and the pressing need for sustainable solutions. As educational institutions and government bodies […]
The Benefits Of Threat Research For Midsize Businesses - Lumen
If you follow cybersecurity news, you are probably aware of—and concerned about—the constant flow of headlines warning about everything from the latest malware to the biggest, baddest data leaks. If you also happen to work for a midsize business, you probably find the litany of threats to be overwhelming, especially since you probably have far
Fewer Outages Lead To A Better Customer Experience For A Custom Cloud Service Provider - Lumen
Companies face increasing pressure to optimize their cloud environments, and iBridge Cloud Technologies is there to help. The company prides itself on being a strategic partner, addressing their customers’ managed services challenges with a consultative approach. “Our business strategy is to put our customers’ experience first, not only with the technology, but with our every
3 Advantages of choosing a single communications service provider - Lumen
In today's fast-paced business environment, digital transformation is not just a buzzword—it's a necessity. Companies across the globe are racing to modernize their operations, enhance their customer experiences and stay competitive. However, the road to digital transformation is fraught with challenges. According to an IDC U.S. Lumen Digital Survey conducted in April 20241, several key
Lumen Powers The State Of New Mexico’s Statewide Education Network With Connectivity For K-12 Schools - Lumen
The New Mexico Office of Broadband Access and Expansion recently selected Lumen Technologies to provide nearly 900 miles of high-speed fiber connectivity to K-12 public schools around the state, including charter and tribal schools. Lumen is providing high-capacity, low-latency fiber-optic wave technology, backbone circuits, network nodes, and cost-effective centralized network design, management and support to
How VSP Vision™ Gains Nearly 50% More Productivity And Protects The Data Of 85 Million Members - Lumen
The eyes are windows to wellness, and as the number one vision service provider in the United States, VSP Vision™ helps people see and feel their best. The company provides vision benefits to more than 85 million members and supports a vast network of providers, which makes them a prime target for bad actors. “Many different
How UC&C Helps Drive Business Success - Lumen
No matter where you are on your technological journey or what industry you are in, there are three key questions to ask when looking for ways to grow and optimize your business: Do I want to improve my company’s performance? Would we benefit if employees were more productive? Can we make our stakeholders’ experiences even
Cybersecurity Horror Stories From Ethical Hackers - Lumen
Want to hear a scary story? The Lumen® Professional Security Services (PSS) team knows a few that will give you goosebumps. You may want to keep the lights on as we resurrect cybersecurity horror stories from beyond the grave to highlight the importance of proactive assessments. What Is Pen Testing? First, let’s define penetration testing,
Racing Ahead: How Lumen is Delivering Exceptional Customer Experiences - Lumen
The 2024 Formula One (F1) season has transformed into must-see TV, becoming one of the most competitive seasons in recent memory and captivating millions of fans worldwide. As a fan of the sport, I reflected on what makes F1 so enthralling. The speed at an F1 racing event exemplifies precision and high-performance engineering. Drivers and Innovative solutions, AI integration and operational efficiency improvements are driving customer experience (CX) excellence at Lumen.
A Lasting Relationship with Lumen Drives Reliability, Connectivity and Growth at CJRW - Lumen
At Arkansas-based advertising agency CJRW, great customer service begins and ends with reliable connectivity. “The main customer experience we have here is to try to keep the internet and phones up and running,” says CJRW IT Director Bob Johnston. Since 1961, CJRW has provided full-service advertising, PR and media services to clients large and small
SDMS Estimates 30% Time Savings On Infrastructure Management After Their Cloud Migration - Lumen
Anyone who’s ever had an ultrasound understands how important it is for a skilled sonographer to decipher the image. Since 1970, the Society of Diagnostic Medical Sonography (SDMS) has promoted and educated members in the science of diagnostic medical sonography. SDMS is the largest association of sonographers and sonography students in the world, and their