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What Is VoIP And Why Do You Need It For Your Business? - Lumen
Communication is key for any business, whether it's with customers, partners, suppliers or employees. But traditional phone systems can be costly, complex and inflexible, limiting your ability to communicate effectively and efficiently. That’s when VoIP starts calling, and it’s time to pick up the phone. Voice over Internet Protocol (VoIP) is a technology that allows Learn about Voice over Internet Protocol (VoIP), how it compares to normal phones and why Lumen is the right provider for you.
Navigating The Tech Landscape: Which Technologies Are Ready For Adoption And Which Need More Time To Mature - Lumen
When spring comes, I know two things for sure: I will sneeze non-stop because of my seasonal allergies, and I will have to deep clean our house. This year, my wife persuaded me to go through the dusty, spider-filled attic and clean it up properly. Among the boxes that had my old high school awards
The Future of Patient Care: 4 Technology Trends Shaping Public Health - Lumen
In the dynamic world of healthcare, technological advancements are synonymous with progress and innovation. Yet these advancements also bring new challenges and concerns, especially for healthcare leaders tasked with guiding their organizations towards a secure and efficient future. This post explores the four top technology concerns facing today's public health leaders and offers strategic insights
Revolutionize Your Business: The Power of Technological Modernization - Lumen
If you are still using legacy technology for your business, you might be missing out on the benefits of a more modern solution. Legacy technology refers to outdated systems, software or hardware that are no longer supported or updated by their vendors. These systems can pose significant risks and challenges for your business, such as:
Smooth Sailing: Navigating the Migration Process with Lumen - Lumen
In today’s rapidly evolving digital landscape, customers face the critical challenge of migrating from legacy technology to modern, agile solutions that can meet the demands of a competitive marketplace. Working with an experienced managed services provider, like Lumen, can help ensure that your modernization journey approach is straightforward, addressing needs before, during and after migration
Is It Time To Say Goodbye To Legacy Technology? A Guide To Modernizing Your Business - Lumen
In an era where technology evolves at breakneck speed, companies are faced with a pivotal decision: cling to the familiarity of legacy systems or embrace the modernization of their technological solutions. The choice is clear for those looking to thrive—migration is not just an option; it is a necessity. Why Migrate? Legacy systems, characterized by
The Pumpkin Eclipse - Lumen
Executive Summary Lumen Technologies’ Black Lotus Labs identified a destructive event, as over 600,000 small office/home office (SOHO) routers were taken offline belonging to a single internet service provider (ISP). The incident took place over a 72-hour period between October 25-27, rendered the infected devices permanently inoperable, and required a hardware-based replacement. Public scan data Lumen Technologies’ Black Lotus Labs identified a destructive event, as over 600,000 small office/home office (SOHO) routers were taken offline belonging to a single internet service provider (ISP).
Lumen DDoS Essentials: Your Shield Against Cyber Threats - Lumen
Imagine that you are the CTO of a retailer with a large online presence. The holiday season is upon you, and while business is booming, you are operating with reduced security staff and limited resources to monitor your networks and applications. Suddenly, the unthinkable: You find yourself the victim of a distributed denial of service (DDoS)
Eight Arms to Hold You: The Cuttlefish Malware - Lumen
Executive Summary: The Black Lotus Labs team at Lumen Technologies is tracking a malware platform we’ve named Cuttlefish, that targets networking equipment, specifically enterprise-grade small office/home office (SOHO) routers. This malware is modular, designed primarily to steal authentication material found in web requests that transit the router from the adjacent local area network (LAN). A
Adopt New Technology that Delivers Value to Your Large Enterprise - Lumen
Digital business transformation and technology adoption are not just buzzwords, but strategic imperatives for large enterprises that want to stay competitive and agile in the face of changing customer expectations, market dynamics and regulatory pressures. The pace of digital transformation (DX) is rapidly increasing as organizations of all types look to adopt new technology solutions
Power Up Your Customer Experience with a Modern Infrastructure - Lumen
Customer experience has become more front and center as a top priority for business leaders in recent years. According to IDC, the top three objectives of organizations are improving operational efficiencies, increasing profit, and most importantly, delivering the best customer experience. Business leaders know that they need to focus on the long term by building
Driving Performance In Retail With Data-Driven Insights - Lumen
In an industry that supports one in four jobs in the U.S., retail innovation is more than just a buzzword—it's a necessity for businesses that want to survive and thrive in the rapidly changing and highly competitive retail market. Customers today can be fiercely loyal to the brands they love, but also demand a fast,
How To Migrate Off Legacy Technology And Modernize Your Solutions With Lumen - Lumen
Learn how Lumen can help you transition from outdated systems and optimize your applications for enhanced performance, security and scalability. Trying to keep up with the rest of the world can be difficult and frustrating when you’re using antiquated products. Legacy technology can limit your business growth, expose you to security risks and increase your
How Lumen Solutions Can Boost Your Application Performance - Lumen
Learn how Lumen can help you deliver faster, more reliable and more secure applications to your customers and employees. As an information technology (IT) leader, you understand the importance of having high-performing applications that meet—and succeed—the needs of your customers and employees. Whether you are running eCommerce, cloud or enterprise applications, you need them to
Secure Tech: The Catalyst for Business Expansion - Lumen
As technology evolves, so do the security risks that threaten your organization. Whether you are adopting new technologies to enhance customer experiences, streamline business processes or leverage data for AI-driven insights, you need to ensure that your security posture will be resilient in the face of an increasingly complex threat landscape. The Vulnerability Trifecta It’s
Maximize Key Cost Levers and Boost Growth in Today’s Retail Landscape - Lumen
The retail industry today is undergoing a massive transformation as consumer expectations, preferences, and behaviors change rapidly. Retailers face increasing pressure to deliver exceptional omnichannel customer experiences and reimagine their operations and supply chains, all while improving their profitability and sustainability. To achieve these goals, retailers must adopt innovative, cost-effective technology solutions that can help
Enhancing Community Experiences with Digital Transformation - Lumen
Digital transformation adoption in the public sector has increased in recent years to meet the needs and expectations in communities. Like the private sector, public agencies are facing similar challenges of improving service delivery and enhancing experiences in a digital driven age. The urgency for digital transformation is pushing agency leaders to accelerate their move
Driving Performance In Finance With Data-Driven Insights - Lumen
In this digital age, the finance sector faces unprecedented opportunities and challenges. The market is highly competitive and dynamic, with newcomers and disruptors offering innovative products and services. Meanwhile, business leaders and consumers alike must make informed decisions on a regular basis for their everyday needs. As such, technological investments need to deliver value and
How Lumen Can Help You Boost Your Application Performance And Grow Your Business - Lumen
A guide for customers looking to optimize their digital experience with Lumen solutions and services In today's competitive and fast-changing business environment, having reliable and high performing applications is crucial for delivering value to your customers and staying ahead of the competition. No matter what application you are running, you need to ensure that it
Security: The Driving Force For Innovation - Lumen
For companies that leverage technology to boost competitive advantages, innovation is the name of the game. Businesses strive to offer unique customer experiences, foster creativity and remain adaptable to the ever-changing market. But how can you achieve these goals without sacrificing security? Could the secret to balancing these demands be found in the benefits of
Optimize Value with Financial Services Technology Investments - Lumen
Financial services institutions are currently experiencing profound levels of change as they prepare for the future of business and commerce. And they are facing unprecedented challenges and opportunities in the digital era. Customers expect personalized, convenient, and secure services across multiple channels, while new entrants and fintech disruptors are challenging the traditional business models and
Secure Omnichannel Retail Experiences, From Clicks to Bricks - Lumen
The retail industry is undergoing a digital transformation, driven by changing customer expectations, omnichannel strategies and eCommerce platforms, with security risks evolving just as fast. Risks such as data breaches, downtime, organized retail crime and return fraud, and supply chain disruptions can damage customer trust, brand reputation and revenue streams, as well as incur fines
Fortifying the Vault: Navigating Cybersecurity Challenges in Financial Services - Lumen
The financial world has changed dramatically in recent years. The proliferation of fintech startups, online payments and open banking—which allows access and control of consumer accounts through third-party applications—has reshaped the competitive landscape, heightening both innovation and customer expectations. Perhaps it’s no surprise that 61% of customer banking executives say that customer expectations continue to
Top 4 Considerations for Tomorrow’s Digital Ecosystem - Lumen
Today’s IT leaders are more concerned than ever about creating a lasting and robust strategy for their businesses to accelerate growth. They are seeing technology as a key part of their growth strategy with the challenges they face such as meeting customer needs and responding to competition. A recent IDC report1 said that organizations will Find out what digital transformation strategies[OC1] today’s IT leaders are using to propel business growth, efficiency and productivity. You would then update this to "digital transformation strategies" to match the focus keyphrase so Google highlights it in search results. [OC1]
Unlocking Business Success: The Crucial Role Of Security - Lumen
Security extends beyond firewalls and encryption in our rapidly evolving digital world. It is, in fact, the fundamental pillar supporting the success and growth of your organization. Beyond safeguarding data from cyber threats, security helps provide seamless operations and resilience. The Four Key Elements Security is a broad concept encompassing reliability, availability, collaboration and productivity—all
Securely adopt AI for your growing business - Lumen
Artificial intelligence (AI) is revolutionizing the business world, creating virtually limitless opportunities for growing companies to be more innovative, efficient and customer focused. By using AI to automate and streamline functions like customer service, marketing, accounting and human resources you can boost productivity, quality and customer experience. And that can lead to happier, more loyal
The Future of Retail is Omnichannel and AI-Driven - Lumen
Customer experience has become a top priority for business leaders in recent years. According to IDC, the top three objectives of organizations are improving operational efficiencies, increasing profit, and most importantly, delivering the best customer experience.1 Business leaders know that they need to focus on the long term by building loyalty and lowering attrition, not
Expanding Relationships Can Help Businesses Lower TCO And Improve Efficiency - Lumen
In an era of continuously changing business and technology environments, adaptability is key—but it can be challenging for midsize businesses to adopt new trends while staying in control of costs. A 2023 Quadrant Strategies survey showed that 88% of midsize IT decision makers have already adopted or soon plan to adopt a platform to drive
From Perimeter to Zero Trust: The Cybersecurity Evolution in Public Sector - Lumen
Zero Trust is not a new concept in cybersecurity, but it has gained renewed attention and relevance for the public sector in recent years. As cyberthreats become more sophisticated and pervasive, and as remote work and cloud adoption increase, traditional perimeter-based security models are no longer sufficient to protect sensitive data and systems. Zero Trust
3 Steps Midsize Firms Can Take To Maximize ROI and Minimize TCO - Lumen
To thrive in the digital age, midsize firms face constant pressure to deliver more: greater productivity, improved financial performance and stronger customer loyalty. Achieving all three goals is dependent on their ability to adopt new technology. Yet many businesses are hampered by budget constraints, the high cost of talent and complex vendor management, among other
Lowering The TCO of Technology Upgrades: A Guide for Growing Businesses - Lumen
Midsize businesses are at a critical crossroads. While the technology landscape offers immense opportunities for increased efficiency, productivity and customer satisfaction (55% of businesses already see digital transformation as crucial according to IDC), many struggle to keep pace.1 Outdated systems, tight budgets and skills gaps prevent them from harnessing the power of cloud, edge computing,
Discover The Lumen NaaS Port Advantage - Lumen
Preparing Your Network for the Future In an era where digital transformation is a critical business strategy, the demand for advanced and flexible network solutions is paramount. Agility in network infrastructure is essential for staying competitive in a fast-evolving technological landscape. This is why making a Lumen® Network-as-a-Service (NaaS) port available becomes a forward-thinking decision
The Darkside of TheMoon - Lumen
Executive Summary The Black Lotus Labs team at Lumen Technologies has identified a multi-year campaign targeting end-of-life (EoL) small home/small office (SOHO) routers and IoT devices, associated with an updated version of “TheMoon” malware. TheMoon, which emerged in 2014, has been operating quietly while growing to over 40,000 bots from 88 countries in January and
The Zero Trust Way: A Smart Strategy For Public Sector Cybersecurity - Lumen
Government agencies today face a complex and evolving cybersecurity landscape. With the rise of persistent and sophisticated threats, the shift to hybrid work, and the need for IT transformation, agencies need to adopt a modern approach to protecting their critical data and infrastructure. One of the most promising strategies is Zero Trust Network Access (ZTNA),
Decoding The Impact Of Cost Trends On Businesses On The Rise - Lumen
In the wake of recovering from a crippling pandemic and navigating the murky waters of economic uncertainty, many mid-sized businesses are searching for creative solutions to improve their bottom line. From fluctuating interest rates to raising supply chain costs, businesses are combing through their operations to make them more cost friendly. Here are three major
Tech View: Reimagining Customer Experiences On and Off the Field - Lumen
Two of the most impactful pop-culture defining experiences over the last few months have me reflecting on the state of entertainment and the intersection of customer-centered design at scale. The first was watching U2 at The Sphere in Las Vegas, and the second, the most-watched Super Bowl ever between the Chiefs and the 49ers. The
Why IP VPN Is More Relevant Than Ever In Today’s Network Landscape - Lumen
Applications are managed across increasingly dispersed environments—from data centers to the cloud and on the edge—and prioritizing the end-user experience means investing in network services that get your data where it needs to be, fast. With the increased adoption of cloud-based applications and the work-from-anywhere model, it’s paramount that your network is flexible and evolves
The Key To Progress: Unlocking Business Growth With Security - Lumen
Navigating the ever-evolving security landscape can be a daunting task for organizations striving for growth and productivity. It's easy to focus on building an infrastructure that can adapt to rapidly changing business priorities and overlook security along the way. However, striking the right balance between innovation and security can position your business to better meet
Three Ways The Public Sector Is Navigating Cost-Centric Trends - Lumen
In the ever-evolving landscape of the public sector, cost-centric trends have emerged that are shaping the way agencies operate. In an uncertain economy, agencies are hyper focused on maximizing their budgets to ensure each cent is spent on improving the efficiency of its work and adapting for the future. Today, we will delve into three