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Many dental practices and dental service organizations (DSOs) struggle with staff shortages in other positions. By the year 2032, it is estimated that the United States could be down by more than 36,000 dental workers, which could heavily impact staff productivity and the patient experience. So why the uptick in dental staffing shortages?
According to a 2021 survey, 27.7 percent of adults switched dentists due to a poor communication experience. Therefore, it's crucial for dental practices to find effective ways to engage with their patients. In my recent research, I found that among the three main methods of contacting patients—phone, email, or text—text messaging emerged as the most effective way to engage with them.
Tips on a dental business continuity plan and an emergency action plan when your practice, group, or DSO is hit by a cyberattack, data breach, or data loss so you can restore business operations quickly and efficiently.
Legwork gives dental practices modern marketing tools to reach their target audience whether it is by communication methods such as text messages, emails, VoIP telephone, or a secure patient portal. Legwork also offers analytics that provide detailed insights into the effectiveness of each communication.
Dental practices that use Denticon Patient Communication can eliminate many manual and repetitive tasks in patient messaging, saving the front office time. It also allows the front office to either text message or email the patient.