Flex Credits introduce value-based pricing for both internal and external agents. Rather than pricing per conversation, Flex Credits are priced per action, with metering determined by the number of actions taken.

Salesforce Blog

24.05.2025

Introducing BLIP3-o: A Family of Fully Open Unified Multimodal Models - Salesforce

Explore the innovative BLIP3-o framework combining autoregressive and diffusion models for enhanced image generation and understanding.

Salesforce Blog

24.05.2025

Set up AI Agents for success: Lessons from Agentforce on Help - Salesforce

Learn how to set up an AI agent for better performance. Get key strategies and tips from Salesforce's experience with Agentforce on Help.

Salesforce Blog

22.05.2025

Don't Get Hooked: Separating Fact from Fiction About Phishing Scams - Salesforce

Separating phishing fact from fiction. Understand common myths about email, smishing, and vishing attacks. Get actionable tips to enhance your online security and protect your data.

Salesforce Blog

22.05.2025

The Ultimate Guide To Writing A Business Case

Learn how to write a business case that gets your idea moving forward — this guide keeps it simple and practical.

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21.05.2025

Benchmarking Voice and Text Agents for Enterprise Workflows

Introducing our novel standardized framework for evaluating enterprise AI assistants across both text and voice.

Salesforce Blog

21.05.2025

5 Ways to Celebrate and Support Your HR Team on International HR Day

Human Resources professionals help shape the well-being of your organization – ensuring their well-being is important, too.

Salesforce Blog

21.05.2025

International Email Sending: Best Practices Explained - Salesforce

Learn the intricacies of international email sending and how to manage consent and data across different countries effectively.

Salesforce Blog

21.05.2025

Introducing Agentforce Guides - Salesforce

This new series of Agentforce Guides will provide deep technical details and straightforward guidance.

Salesforce Blog

21.05.2025

Why Your Customer Service Emails Aren’t Working (And How To Fix Them With AI) - Salesforce

Email's not going away anytime soon – AI’s improving it by helping service teams stay on top of backlogs while also improving response times.

Salesforce Blog

20.05.2025

Agentforce Has Entered the Chat - Salesforce

With the employee agent template, you can now deploy multiple tailored employee-facing agents for specific use cases.

Salesforce Blog

20.05.2025

Minimum Viable Product: How to Set Up Your MVP

Learn how to validate ideas, reduce risks, and boost sales for your SMBs with minimum viable product (MVP).

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17.05.2025

Salesforce Personalization: Transforming Customer Interactions

Learn about new Salesforce Personalization features that helped a customer release their first product recommendations

Salesforce Blog

17.05.2025

Salesforce Summer '25 Release: What You Need to Know - Salesforce

Explore the Salesforce Summer '25 Release packed with updates that deliver exceptional value and innovation for your business.

Salesforce Blog

16.05.2025

Inside the State of IT, Fourth Edition: Security Report

Learn how AI enhances IT security while simultaneously introducing new challenges, and how organizations are adapting to stay ahead.

Salesforce Blog

16.05.2025

10 Must-Have Communication Skills for Business Success

From problem-solving to emotional intelligence, this communication skills list covers it all — a must-have for small business owners.

Salesforce Blog

16.05.2025

3 Steps to Personalized Banking Interactions

Revolutionize your marketing with agentic banking. Learn how to engage customers with relevant, channel-focused conversations.

Salesforce Blog

16.05.2025

How Digital Accessibility Benefits Us All

Digital accessibility isn’t just for people with disabilities — it’s a catalyst for innovation and better design for everyone.

Salesforce Blog

16.05.2025

The Enterprise AI Agent Era: Why Trust, Security, and Governance are Non-Negotiable - Salesforce

AI agents are only as reliable as the data they act upon. Our platform provides the capabilities needed to meet this challenge head-on.

Salesforce Blog

16.05.2025

Inside the Fourth Edition of the State of IT: AI and App Dev Report

Discover how AI is transforming app dev and workflows, with insights from 4,000+ leaders in the 4th State of IT report.

Salesforce Blog

16.05.2025

Salesforce Summer '25 Release: What You Need to Know - Salesforce

Explore the Salesforce Summer '25 Release packed with updates that deliver exceptional value and innovation for your business.

Salesforce Blog

15.05.2025

How to Build a Small Business Intelligence Strategy in 7 Steps

Learn how small businesses can use business intelligence (BI) to make data-driven decisions, improve efficiency, and gain a competitive edge.

Salesforce Blog

15.05.2025

3 Steps to Personalized Banking Interactions

Revolutionize your marketing with agentic banking. Learn how to engage customers with relevant, channel-focused conversations.

Salesforce Blog

14.05.2025

What Can Salesforce Partners Do For Your Business? | Salesforce

Discover how our trusted network of Salesforce partners can deliver tailored solutions to help you reach your goals faster.

Salesforce Blog

14.05.2025

Proactive Maintenance Made Easy in Field Service with Agentforce

Agentforce uses real-time asset data and autonomous AI for proactive maintenance, helping you prevent downtime in field service.

Salesforce Blog

14.05.2025

AI For SMBs: An Exclusive Interview with SVP Boon Lai

We sat down with SMB & Growth SVP, Boon Lai to ask about the future of small business, AI and CRM. Tune into the exclusive interview.

Salesforce Blog

14.05.2025

Connections Community Hub: Elevate Your Skills Today

The Connections Community Hub is a place for Trailblazers to learn, network and have fun. Here's a full schedule of sessions.

home›Salesforce Blog›Marketing

Salesforce Blog - Marketing

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Introducing BLIP3-o: A Family of Fully Open Unified Multimodal Models - Salesforce

Set up AI Agents for success: Lessons from Agentforce on Help - Salesforce

Don't Get Hooked: Separating Fact from Fiction About Phishing Scams - Salesforce

The Ultimate Guide To Writing A Business Case

Benchmarking Voice and Text Agents for Enterprise Workflows

5 Ways to Celebrate and Support Your HR Team on International HR Day

International Email Sending: Best Practices Explained - Salesforce

Introducing Agentforce Guides - Salesforce

Why Your Customer Service Emails Aren’t Working (And How To Fix Them With AI) - Salesforce

Agentforce Has Entered the Chat - Salesforce

Minimum Viable Product: How to Set Up Your MVP

Salesforce Personalization: Transforming Customer Interactions

Salesforce Summer '25 Release: What You Need to Know - Salesforce

Inside the State of IT, Fourth Edition: Security Report

10 Must-Have Communication Skills for Business Success

3 Steps to Personalized Banking Interactions

How Digital Accessibility Benefits Us All

The Enterprise AI Agent Era: Why Trust, Security, and Governance are Non-Negotiable - Salesforce

Inside the Fourth Edition of the State of IT: AI and App Dev Report

Salesforce Summer '25 Release: What You Need to Know - Salesforce

How to Build a Small Business Intelligence Strategy in 7 Steps

3 Steps to Personalized Banking Interactions

What Can Salesforce Partners Do For Your Business? | Salesforce

Proactive Maintenance Made Easy in Field Service with Agentforce

AI For SMBs: An Exclusive Interview with SVP Boon Lai

Connections Community Hub: Elevate Your Skills Today

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