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Salesforce Blog
21.11.2024
AI agents may sound like real people, but they're not. Here's why they should not take on human characteristics, and what else to consider.
When it comes to staying safe online, there are a few things you can do to proactively secure your identity leading into the holiday season.
Secure testing with sandboxes ensures AI solutions are error-free, secure, and ready for deployment — without disrupting business operations.
20.11.2024
Competitive pricing is a strategy where a business sets its prices based on the prices of competitors to attract customers and gain market share.
Learn how our MomentMarketer community can help you stay ahead of tech trends, meet like-minded professionals, and grow your career
19.11.2024
Discover how AI agents in financial services help firms scale, grow, and maintain compliance and customer trust with Agentforce.
Join the Salesforce FinServ Innovators community to connect with financial services professionals, learn new skills, and grow your career.
Master startup SEO with our simple guide and watch your online visibility and traffic soar.
16.11.2024
Learn how secure AI is the key to maintaining regulatory compliance, driving innovation, and smarter decision making.
In this blog post, we delve into the strategies and best practices for building an effective career path for your SDRs.
Chatbots and AI agents are two unique options for delivering next-level customer service. Here's everything you need to know.
Select the best use case and the right LLM for your business with a reliable guide to evaluate LLMs based on trust, accuracy, and cost.
Introducing Agentforce for Developers: Salesforce's AI-powered solution designed to make coding smarter and faster. Boost your productivity with ease.
How did Salesforce engineers build an AI agent in just five days before their biggest company event? Take a look behind the scenes.
15.11.2024
Proactive customer service involves anticipating and addressing customer needs before they happen; set up for success with AI and data.
Sales capacity planning is the process of identifying and forecasting the number of sales reps needed to achieve a given revenue goal.
14.11.2024
Discover how Turtle Bay Resort partnered with Salesforce to undergo a digital transformation and enhance the guest experience.
13.11.2024
A Customer Value Proposition is a clear statement that explains how a product or service solves a customer's problem and differentiates it from competitors.
Starting May 1, 2025, Salesforce will phase out RSA key exchanges for TLS connections. Learn how this strengthens security.
Discover the importance of high-quality benchmarks in time series forecasting. Learn about GIFT-Eval, a comprehensive benchmark designed for evaluating general forecasting models.
12.11.2024
Discover how AI assistants help small businesses automate tasks, improve customer service, and drive growth.
09.11.2024
With AI and agents, Pharma and MedTech companies can improve efficiency and better support patients and healthcare professionals.
Moirai-MoE, the first MoE time series model, boosts accuracy up to 17% over Moirai and uses 65x fewer parameters than Chronos and TimesFM.
Organizations are experiencing sales burnout at alarming rates. Today's article explains what this means for leaders and ways to address it.
08.11.2024
Learn how manufacturers are using connected asset data to enhance field service, generate new revenue streams, and maximize asset value.
07.11.2024
Discover how AI-powered telecom asset management is transforming field service in the industry by proactively identifying problems.
Say goodbye to running email experiments that will waste your time — here are five email nurture journeys your small business marketing team needs to build now.
05.11.2024
This handy guide will help you open up your very own ecommerce store for your small business.
02.11.2024
A spot bonus is a one-time financial reward for outstanding performance, given without prior notice to recognize and motivate employees.
Shoppers that use ecommerce site search are 6.4 times more likely to convert. Make browsing intuitive and easy with these best practices.
01.11.2024
We've compiled a list of top Salesforce AI Podcasts from the Trailblazer Community.
31.10.2024
The things that business leaders worry are lost with remote or hybrid work can be overcome with autonomous agents. Here's how.
Read the webinar recap on key webinar takeaways on how to start selling online today with digital storefronts.
Discover the latest trends in contact center automation, from autonomous AI agents to voice AI, transforming customer experience.
Demystify AI in marketing with expert answers to your questions. Discover practical ways to get started and implement it into your workflows.
30.10.2024
Get a clearer picture of your customers with an operational customer profile. Learn how to unify data sources for better insights.
The Responsible AI & Tech team at Salesforce has performed several internal red teaming activities enhancing the efficiency and safety of our AI products.
A complete AI system is cohesive and scalable, and integrates data, AI, and action to deliver concrete business outcomes.
Focus on people, process, technology, and data to build a Center of Excellence that ensures long-term success.
Door-to-door sales involve sales people visiting homes to sell products or services directly to consumers in person.