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Salesforce Blog
01.07.2025
We brought together Net Zero Cloud users for a two-day conference on the state of sustainability — here's what we learned.
Storefront builder templates are a great way to set up your online shop with minimal effort and maximum returns.
28.06.2025
Ransomware attacks are rising, and backups are an essential safeguard. Learn how to protect your SaaS data with a resilient backup strategy.
Read about the 11 daily practices that separate thriving business owners from the rest and discover how to use them to boost bizz.
27.06.2025
Looking for marketing guidance? Here are the best books for entrepreneurs — packed with actionable tips and proven techniques.
How we used Salesforce’s Enterprise General Intelligence framework to turbo‑charge low‑code development and improve text-to-flow generation by 50%
You can become an AI Trailblazer by learning how to build AI agents and join a global community for support.
26.06.2025
Learn how agent and application lifecycle management helps IT teams plan, build, test, deploy, and scale secure AI apps with confidence.
Learn how TAM, SAM, and SOM help your small business size the market, find ideal customers, and plan for smarter growth.
25.06.2025
The halfway point of the year is the perfect time to take stock of your online store's security protections.
Using AI in the C-suite helps you hone your strategic vision and signal to employees that AI use isn’t optional, but expected. Here’s how.
Salesforce and AppOmni improved OmniStudio security through research-driven insights and key platform updates to protect customer data.
24.06.2025
Financial services IT teams are at the forefront of using agentic AI to boost productivity, enhance customer experiences, and drive growth.
Social media customer service is the use of social media platforms to assist customers, answer questions, and resolve issues quickly and publicly.
See how Salesforce teams are working with AI to build trust, boost productivity, and reimagine support with Agentforce.
See how Salesforce, Accenture, and Google are shaping the future of AI with scalable, autonomous business agents.
In the last 6 months, AI agent usage is up 233%, with 96% of employees reporting that AI helps them complete tasks they couldn’t before.
See how a unified SaaS backup platform like Salesforce Backup & Recover can safeguard your data across Salesforce, ServiceNow, and Microsoft Dynamics CRM.
From social media to content marketing, these top AI-backed marketing strategies will fuel your startup's success.
AI agents are only as good as the data they can access. Secure interoperability lets them integrate with tools, systems, and other agents.
Learn about the future of SEO and how artificial intelligence is transforming search engine strategies and user interaction.
21.06.2025
Discover the advantages of SweRank in issue localization, enabling developers to resolve code problems faster and smarter.
20.06.2025
Salesforce research indicates a holiday shopping season informed by changes brought about my agentic commerce and macroeconomic conditions.
Discover essential podcasts for small business that can transform your entrepreneurial journey with expert insights and proven strategies.
Your honest insights are reshaping how we support, communicate, and invest in our Salesforce community — together, we're building a stronger future.
Learn how Agentforce for Media brings humans together with AI agents to boost efficiency and increase revenue.
Salesforce uses Agentforce to power internal processes. Our insiders have AI agent design tips for how to improve your Agenforce experience.
19.06.2025
Learn how a construction company optimized scheduling with Salesforce Field Service — boosting efficiency and more.
Learn how to grow your small business with these free webinars and use AI with expert insights — all at no cost!
18.06.2025
Join us for the Connections Marketing Cloud Recap, focusing on agentic marketing and the role of AI in modern campaigns.
Spreadsheet vs. CRM: When and how to make the switch to a CRM that streamlines your operations and scales your business.
Generative development means AI systems can assemble interfaces and create dynamic user experiences on demand. Here's how designers adapt.
Discover how Ford South America partnered with OSF Digital and Salesforce to power personalized, data-driven customer experiences through multi-cloud integration.
Agentforce boosts service speed, cuts costs, and sets up your team for success — all with trusted, data-driven intelligence.
See all the features in our latest Sales Cloud product release, plus see what's new for Agentforce for Sales and Revenue Cloud.
17.06.2025
Getting nervous about hosting your first webinar? No more. Read this guide on how to host webinars for your SMB and woo your audience.
Learn how to build a business case for superior customer experience through a unified data platform like Salesforce Data Cloud, quantifying its value in revenue, efficiency, and data as an economic asset.
Discover the identified support metrics used by Salesforce to measure Agentforce success on Help.
14.06.2025
Discover how Salesforce uses its own Data Cloud and Agentforce to achieve significant ROI, unify customer data, and drive transformative growth, proving the power of a single source of truth.
13.06.2025
This year’s Connections conference is especially noteworthy as it marks significant advancements in the commerce landscape.