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Brian Solis to Explore the Future of Customer Experience Innovation at CX Midwest May 2024 - Brian Solis
Brian Solis will keynote CX Midwest on 14 May, 2024. Brian’s keynote is titled, “Experience Innovation: The Rise of Generation Novel and the New CX Imperative.” Description: Brian Solis is a world-leading digital anthropologist, best-selling author, and innovator in experience design. His research went into overdrive these last few years, combining the evolution of digital, mobile and social with the incredible effects of the pandemic, and now, how it all converges with AI, spatial computing! In this eye-opening presentation, Brian will share his insights into the...
Top 20 LinkedIn Influencers to Follow - Brian Solis
Brian Solis was named in Insidea’s “Top 20 LinkedIn Influencers to Follow.” It’s an important list, so please take a look at the others to make the list…you’ll be smarter for it! As the world’s premier professional networking platform, LinkedIn hosts a myriad of thought leaders, industry pioneers, and mavens who constantly share their wisdom, experiences, and forecasts about the business realm. But with millions of users vying for your attention, whom should you really tune into? To streamline your...
Join Brian Solis at Evanta's CIO Executive Summit in Chicago - Brian Solis
Head of Global Innovation at ServiceNow, Brian Solis, will lead a very special conversation at Evanta’s CIO Executive Summit in Chicago on May 15th, 2024. Topic: CIO Impact on Digital Business Strategy In today’s rapidly evolving digital landscape, technology is the driving factor of business strategy and organizational success. But for CIOs to deliver digital, the technology must have a meaningful impact. Otherwise, the dollars are not worth spending. In this session participants will discuss: Directly correlating technology needs with...
Think Big with AI! Join Me at ServiceNow's Knowledge 2024 in Las Vegas - Brian Solis
I’m proud to announce that I’m leading two Think Big sessions at ServiceNow’s annual business transformation event, Knowledge 2024. You’re invited! More details below… “Everything you wanted to know but were too afraid to ask about GenAI” This eye-opening conversation with Jeremy Barnes, Vice President of Product Platform, AI, will share everything you need to know about GenAI. The session will review where GenAI is now, where it is going, and how it will help your work. During this session learn...
Top 50 B2B Thought Leaders, Analysts & Influencers You Should Work With In 2024 - Annual Ranking - Brian Solis
Brian Solis was listed in Thinkers 360 “Top 50 B2B Thought Leaders, Analysts & Influencers You Should Work With In 2024.” Thinkers360 live and annual leaderboards are differentiated by our unique patent-pending algorithms that take a holistic measure of thought leadership and authentic influence looking far beyond social media so brands can find exactly the right experts for their niche.
Brian Solis to Keynote Global Equity Conference in Nashville on 9 April 2024 - Brian Solis
On 9 – 11 April 2024 more than 500+ global company directors, senior managers, stock plan, HR, reward and benefits professionals will fill the halls at the Renaissance Nashville Hotel to attend the annual Global Equity Organization conference. Brian Solis will serve as keynote speaker. His presentation, “Transforming Equity Management in an Era of Disruptive Innovation,” will help industry professionals understand technology trends, especially generative AI, to improve their work, employee experiences, and their ability to attract and retain talent....
The End of Business as Usual: An Academic Book Review - Brian Solis
This made my day… I just read a book review for “The End of Business as Usual,” my second solo book published in 2011. Not only is it a review of a 13-year-old book. It’s a review in the “Journal of Academy of Business and Emerging Markets (ABEM),” Canada! The book still has staying power! 💪 Thank you to Dr Michael B. Pasco, Professor at the Graduate School of Business, San Beda University, Philippines, for the thoughtful review. 🙏 The...
IMMR Names Brian Solis in Top 20 List of Must Follow Thought Leaders in Generative AI - Brian Solis
IMMR’s Dr. Phil Hendrix announced a short list of “20 Generative AI Must Follow” thought leaders. Brian Solis was named to the list. 👉 Big Picture/Strategy – Brian Solis (ServiceNow). “The adage ‘Standing on the shoulders…’ definitely applies here. I’m indebted to you and other thought leaders who are guiding and helping the rest of us harness this transformative technology,” – Dr. Phil Hendrix. Congratulations to Allie Miller who should be on the list! Anthony Alcaraz Armand Ruiz Charlene Li! Conor...
Introducing AInsights: Executive-level insights on the latest in generative AI - Brian Solis
I started writing more and more about generative AI so that I could keep up with important trends and what they mean in my world. I gave it a name with a simple tagline: “AInsights: Executive-level insights on the latest in generative AI.” Here’s the current catalog if you’d like to dive-in with me… The New Google Bard Aka Gemini, Neuralink Trials, Bland Conversational AI Agents, Deep Fakes, And GPT Assistants – Link AI Is Coming For Jobs, Robots Are...
Brian Solis to Keynote Baker Hughes Annual Meeting, Energizing Change, in Florence, Italy - Brian Solis
Brian Solis was announced as the closing keynote speaker at the Baker Hughes annual meeting in Florence, Italy. At Energizing Change, Brian will explore a post digital transformation world to build the foundation for AI-First models and mindsets. Brian believes that in every strategic decision we face, we need to start by asking this differentiating question… #WWAID (what would AI do?)
Becoming an AI-First Business: Brian Solis To Deliver Closing Keynote at Baker Hughes Energizing Change Annual Meeting - Brian Solis
Brian Solis was invited to keynote Baker Hughes 24th annual event in Florence, Italy, “Energizing Change.” Featuring international energy and industry thought leaders, Brian’s plenary is scheduled for 29 January. Brian will share his vision for becoming an AI-first business and unlocking an entirely new level to compete for the future. Closing Keynote: AI is Eating the World: How to Lead, Not Follow in an AI-First World Since the launch of ChatGPT in November 2022, generative AI has become the...
Brian Solis to Keynote Finovate in San Francisco - Brian Solis
FinovateSpring will bring the entire fintech ecosystem together. With 600+ decision-makers from banks & financial institutions, 840+ C-level, heads, directors or VPs and 200+ VCs/investors looking for funding opportunities. FIRST KEYNOTE CONFIRMED. GET GROUNDBREAKING INSIGHTS Brian Solis to keynote Finovate! Session: The Cycle For Emerging Technologies: If You’re Waiting For Someone To Tell You What To Do, You’re On The Wrong Side Of Change How can we all challenge the seductive call to return to ‘normal’? A siren song that threatens to undo the...
Brian Solis Keynote on Building the Business of the Future Inspires the Executive Board - Brian Solis
On behalf of the entire Executive Board and the organizing committee, I want to extend our heartfelt gratitude for your outstanding contribution to the Executive Board Leadership Forum. Your insights and expertise added immense value to the event and left a lasting impression on all our attendees. Your presentation was not only informative but also inspiring, offering valuable perspectives on approach towards transformation and change. It is evident that your deep knowledge and passion for this subject matter greatly resonated...
Former Slack CEO Lidiane Jones Becomes Bumble CEO; FT Features Supporting Quote by Brian Solis - Brian Solis
Hannah Murphy, Financial Times (FT) Lidiane Jones, the 44-year-old former Slack chief executive was announced as the successor to Whitney Wolfe Herd, CEO of Bumble, marking a handover between two rare female leaders in tech. Jones has a difficult job on her hands. Shares in the female-friendly dating app have fallen around 80 per cent since its 2021 initial public offering. And in March, Blackstone — Bumble’s largest institutional shareholder — sold a 10 per cent stake in the app...
Forbes: Brian Solis on AI for Marketers - Brian Solis
Sandy Carter’s latest article in Forbes explores the optimistic and cautious perspectives of AI heading into 2024. The article features thoughts from Brian Solis. As we approach the brink of 2024, the entwined paths of artificial intelligence (AI), blockchain, and spatial computing are not merely transforming industries; they’re also sculpting new ethical and societal contours. With every conference now an AI Conference including the upcoming CES in Vegas, everyone needs to think not just in terms of technology. In exploring how...
The Futurists: Kickstarting Zombie Sci-Fi - Brian Solis
We’re big fans of Kevin J Anderson. What an amazing opportunity to spend time with him. I mean, he’s written spin-off novels for Star Wars, StarCraft, Titan A.E. and The X-Files, and with Brian Herbert, they’ve co-authored the Dune prequel series. On this weeks episode, Brett King and I are joined, one again, by New York Times Bestselling Author, Kevin J Anderson. Kevin takes us on a journey as to how technology has dramatically changed his connection with his readers...
The journey to AI: empowering retail to deliver on experience - Brian Solis
Brian Solis will keynote GDS’ special event, “The Journey to AI: Empowering Retail to Deliver on Experience.” Customer expectations have reached unprecedented levels. With dynamic and changing needs, customers want to be understood, they want their next steps anticipated and they aren’t afraid to use multiple channels and devices to find answers. Yet, the sheer cost of call volumes, high agent turn-over and complex legacy systems are challenging even the most adept retail and hospitality leaders. So, how can a...
TechReport: The 15 Must-Follow Tech Visionaries - Brian Solis
TechReport just named Brian Solis as one of the 15 ‘must-follow’ tech visionaries. Social media platforms like LinkedIn and Twitter / X have become more than just places to stay in touch with your network. They’re now powerful marketing tools, with many companies leveraging their capabilities and spending billions of dollars on them. Given this, influencers can have an enormous impact on their communities. In the tech sector, particularly in the B2B space, influencers include founders, futurists, and CTOs with real...
B2B Leaders on the Move - Brian Solis
via Toprank Brian Solis has taken a new position as Head of Global Innovation at ServiceNow. Brian was featured in our “Inside B2B Influence: Brian Solis on the Future of Influence in B2B Marketing,” and in our comprehensive 59-page 2022 B2B Influencer Marketing Report.
Brian Solis to Keynote the Unity Conference to Explore Innovation in Education and Learning - Brian Solis
Brian Solis will keynote the Unity Conference in September 2023. He’ll explore how disruptive technologies such as Virtual Worlds, Generative AI, and Spatial Computing, are changing the way we teach and learn. He’ll also explore the evolution of social media’s impact on our brains aka “TikTok Brain.” Register here.
Sparity Names Brian Solis as One of the Top 25 Digital Transformation Influencers You Need to Follow - Brian Solis
Brian Solis was named as one of the top 25 digital transformation influencers to follow by Sparity. IT industry is growing at a rapid pace, regardless of the global situation. Most organizations don’t need to be persuaded to go digital at this point. Today, it’s become abundantly clear that digital transformation has the potential to save businesses. When it comes to digital transformation, it is no longer just an IT initiative, but rather a phenomenon that is on the minds...
Brian Solis Keynotes Special Delegation Visiting Silicon Valley from Innovation Centre Denmark - Brian Solis
What a privilege to return to Menlo Park, CA, just a few minutes from where I used to live, to speak to the visiting delegation from Innovation Centre Denmark. I shared experiences from my #innovation work at ServiceNow. We also explored lessons from Lifescale and the importance of creativity in an era of #generativeAI. Fun fact. For years, I worked with Innovation Centre Denmark to advise companies going through its different accelerator programs. 2x per year I would visit the...
The journey to AI: empowering retail to deliver on experience - Brian Solis
Brian Solis will keynote GDS’ special event, “The Journey to AI: Empowering Retail to Deliver on Experience.” Customer expectations have reached unprecedented levels. With dynamic and changing needs, customers want to be understood, they want their next steps anticipated and they aren’t afraid to use multiple channels and devices to find answers. Yet, the sheer cost of call volumes, high agent turn-over and complex legacy systems are challenging even the most adept retail and hospitality leaders. So, how can a...
TechReport: The 15 Must-Follow Tech Visionaries - Brian Solis
TechReport just named Brian Solis as one of the 15 ‘must-follow’ tech visionaries. Social media platforms like LinkedIn and Twitter / X have become more than just places to stay in touch with your network. They’re now powerful marketing tools, with many companies leveraging their capabilities and spending billions of dollars on them. Given this, influencers can have an enormous impact on their communities. In the tech sector, particularly in the B2B space, influencers include founders, futurists, and CTOs with real...
Sparity Names Brian Solis as One of the Top 25 Digital Transformation Influencers You Need to Follow - Brian Solis
Brian Solis was named as one of the top 25 digital transformation influencers to follow by Sparity. IT industry is growing at a rapid pace, regardless of the global situation. Most organizations don’t need to be persuaded to go digital at this point. Today, it’s become abundantly clear that digital transformation has the potential to save businesses. When it comes to digital transformation, it is no longer just an IT initiative, but rather a phenomenon that is on the minds...
The Futurists: Kickstarting Zombie Sci-Fi - Brian Solis
We’re big fans of Kevin J Anderson. What an amazing opportunity to spend time with him. I mean, he’s written spin-off novels for Star Wars, StarCraft, Titan A.E. and The X-Files, and with Brian Herbert, they’ve co-authored the Dune prequel series. On this weeks episode, Brett King and I are joined, one again, by New York Times Bestselling Author, Kevin J Anderson. Kevin takes us on a journey as to how technology has dramatically changed his connection with his readers...
Brian Solis to Keynote the Unity Conference to Explore Innovation in Education and Learning - Brian Solis
Brian Solis will keynote the Unity Conference in September 2023. He’ll explore how disruptive technologies such as Virtual Worlds, Generative AI, and Spatial Computing, are changing the way we teach and learn. He’ll also explore the evolution of social media’s impact on our brains aka “TikTok Brain.” Register here.
B2B Leaders on the Move - Brian Solis
via Toprank Brian Solis has taken a new position as Head of Global Innovation at ServiceNow. Brian was featured in our “Inside B2B Influence: Brian Solis on the Future of Influence in B2B Marketing,” and in our comprehensive 59-page 2022 B2B Influencer Marketing Report.
On the Futurists: Apple's Vision Pro is Definitely Going to Usher in the Era of Spatial Computing - Brian Solis
If you want an opinion on Apple’s Vision Pro and the promise of Spatial Computing, you can ask any expert. You’ll get plenty of thoughts and predictions. However, if you want a perspective based on a first-hand experience of actually using the Vision Pro and immersing themselves in an alternate plane between mobile, traditional computing, and the real world, well, here you go. In this special episode of The Futurists, Brett King, Robert Tercek, Miss Metaverse, and I interview Brian...
Thinkers 360 Ranks Brian Solis in Top 50 Metaverse Thought Leaders List - Brian Solis
The metaverse isn’t dead, it’s barely even born. Thinkers 360 announced its 2023 annual ranking of metaverse thought leaders, “Metaverse Experts 50,” and Brian Solis was listed among other incredible thought leaders. Here are some of Brian’s POVs to help you think about the bridge between a 2D to 3D to immersive/spatial web to a metaverse. Exploring the business promise of the metaverse – McKinsey Why Web 3.0 will rewrite the concept of marketing – CMO The Business Case For...
Digital Value Engineering: How to Unlock Your Organization's Digital Value - Brian Solis
I can’t emphasize enough how important it is for today’s leaders to create a culture that embraces, supports, and follows through with digital transformation. How can your organization ensure this happens – and secondly, how can it unlock the full potential of said transformation? Cisco brought together some excellent thinkers to share their thoughts on how today’s leaders can create a culture that embraces, supports, and follows through with digital transformation. Please take a moment to read the contributions from...
The Futurists: The Future of Apple's Vision Pro and Spatial Computing - Brian Solis
What’s it like to wear Apple’s Vision Pro mixed reality headset? This week on The Futurists, hosts Brett King, Katie King, and Brian Solis are joined by the dynamic duo of Robert Scoble and Brian Roemmele, both highly regarded futurists as we dive into the implications of Apple’s Vision Pro. Roemmele was at Apple’s launch event and was one of the lucky few to experience Apple’s inaugural take on augmented reality and virtual reality. We also explore spatial computing and...
The Mindshifting Relationship Between Iteration and Innovation - Brian Solis
When most people describe innovation in their work or share their vision for “the art of the possible,” what they’re really describing is iteration. Let me explain… Every company faces two opportunities forward. And a balance of the two requires investment and care to grow and thrive in a future that doesn’t stand still. 1) Iteration: Embracing the new to improve, enhance, augment, optimize, and scale what we do really well. Note: not everything you do today should come along...
How to Cultivate Customer Empathy in Experience Design and Innovation - A Conversation with Janelle Estes UserTesting - Brian Solis
In this episode of the Human Insight Podcast, futurist and best-selling author Brian Solis comes on the show to discuss the importance of observing and talking with your customers. This conversation with Janelle Estes was recorded live at The Human Insight Summit in New Orleans. Producer’s note: Do you know how your customers experience your brand today? Do you know how they really feel? Do you know what they say when you’re not around? You think you know your customers, but you...
Brian Solis Headlines Brand Week Istanbul: Being Human in the 21st Century - Brian Solis
Brian Solis was invited to keynote Brand Week Istanbul on the world stage. Following is a short summary of his presentation by HABER TURK. Translation via Google Translate Being human in the 21st century Brian Solis was at Brand Week Istanbul World Stage with his presentation on the theme ‘Being Human in the Century’ in terms of brand experience. Stating that we should think of brand experience as a personal experience in the 21st century, Solis says it is critical...
Futurist Keynote Speaker Brian Solis to Explore the Future of Marketing and Customer Experience at Digital Summit - Brian Solis
Brian Solis will keynote Digital Summit in Phoenix on March 29th, 2023. Please click here to join him live! The New Marketing Mindset: Marketing to the Customer of the Future, Today A look back in history shows you just some of the technology revolutions that changed the course of how we shop, connect, and navigate life: Amazon, iTunes, iPhone, Instagram, Uber, TikTok, and now ChatGPT. With each event, the course of customer behavior shifts, and along with it, expectations and...
Innovation Day: Brian Solis to Present to Leaders at the United Nations About Business Model (and Leadership) Innovation - Brian Solis
Brian Solis will present to leaders at the United Nations as part of its Innovation Day on March 22nd, 2023. Digitization vs. Digital Transformation: Rethinking business for a novel economy Brian Solis is a world-renowned digital analyst, futurist, and 8x best-selling author who’s been on the front lines of digital transformation and innovation for almost 30 years. He will share the human side of digital transformation and how we can use this moment to CTRL-ALT-DEL our perspective and mindset to...
CX Network: The top customer experience influencers to follow in 2023 - Brian Solis
Via CX Network CX Network is delighted to present its guide to the top customer experience influencers we believe you should follow in 2023. Spanning five of the world’s six continents (only Antarctica is missing so far – watch this space!), our list includes CEOs, media personalities, CXOs and thought leaders, all of whom are making a significant impact in the world of customer experience by bringing innovation to their field and inspiring the next generation of CX leaders. The...
Doing CX Right: AI and the Human Element - How to Strike a Balance in the Workplace - Brian Solis
Looking to gain insight into the world of AI technology, innovation, and digital transformation? Then you’ve come to the right place. On this episode, you’ll learn actionable tips from Stacy Sherman and Brian Solis, world-renowned digital anthropologist, futurist, 8x best-selling author, speaker, and VP of Global Innovation at Salesforce. They share tactics for leveraging AI and related tech without losing the human element. And how to build better relationships, experiences, and business models, emphasizing the importance of companies adopting a customer-centric approach to...
Brian Solis to Keynote Digital Summit in Phoenix - The New Marketing Mindset: Marketing to the Customer of the Future, Today - Brian Solis
Brian Solis is excited to keynote the Digital Summit in Phoenix in March 2023! Brian’s topic is meant to inspire marketers to become the leaders of the future. He will be speaking about the new future of marketing and what it takes to bring it to life, now. The New Marketing Mindset: Marketing to the Customer of the Future, Today A look back in history shows you just some of the technology revolutions that changed the course of how we...