The Human Edge: Leading What Technology Can’t Replace - Denise Lee Yohn
In today’s AI-driven workplace, many companies are making a critical mistake: automating people management without reimagining what only humans can do. I recently introduced a keynote on this very topic—why your people strategy, not your tech stack, will be your greatest differentiator in the future of work. In my latest article, I share three strategic shifts leaders must make to build culture, trust, and long-term value in an AI-enabled world. Please check out the article and let me know your insights about human-centered leadership. *** Related: Beyond Data, Tech, and Tools: The Human Skills Every CX Leader Needs Now The