Workplace incivility costs U.S. businesses an estimated $2 billion each day in lost productivity. Uncivil behavior can spread to bystanders like a virus, creating a workplace contagion that decimates productivity and well-being. But new preliminary research suggests civility is just as contagious. Anyone can break the cycle of incivility through three steps: 1) Noticing your automatic response; 2) Naming your automatic response; and 3) Communicating in a way that doesn’t trigger the other person.

Harvard Business Review

01.04.2025

Coming Soon: Season 9 of Coaching Real Leaders

Listen to the new season of Coaching Real Leaders, where executive coach Muriel Wilkins guides leaders through their biggest challenges.

Harvard Business Review

01.04.2025

Research: Hiring a Superstar Can Backfire

Research indicates that hiring stars can be counterproductive, as they often struggle to replicate their previous performance due to a lack of support systems in new organizations. Additionally, the arrival of new stars can negatively impact existing employees, who may feel threatened or resentful, leading to poor overall performance. A new study of 2,700 star lawyers showed that practice areas hiring stars generally performed 10% worse in the following year compared to those that did not hire stars.

Harvard Business Review

01.04.2025

When Another Senior Leader Is Threatening Your Reputation

Adversarial behaviors like intimidation, sabotage, and boycotts are not uncommon in the C-suite. Yet, beneath these visible threats lies a more insidious danger: corporate gaslighting . This subtle tactic undermines credibility and isolates business executives. Recognizing its signs is crucial, as it can ultimately diminish confidence, challenge mental health, and lead to an executive’s premature departure.

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Harvard Business Review

Economy

What It Takes to Fix a “Mean” Workplace

Coming Soon: Season 9 of Coaching Real Leaders

Research: Hiring a Superstar Can Backfire

When Another Senior Leader Is Threatening Your Reputation

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