What Companies with Successful AI Pilots Do Differently
The overwhelming majority of generative AI programs have so far failed to deliver significant business returns. Research across industries reveals that the small percentage of companies who actually are unlocking AI’s potential are distinguished by leaders who act as “shapers,” aligning technical innovation with business strategy, fostering trust, driving adoption, and embedding AI responsibly into operations. These leaders consistently exhibit five crucial behaviors: strategic agility, human centricity, applied curiosity, performance drive, and ethical stewardship. Rather than concentrating authority in a single AI champion, successful firms need to intentionally cultivate these skills in leaders across teams and levels, so that leadership will become an accelerant, not a barrier, to AI transformation.