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Guest Engagement and Merchandising Capabilities Now Available in Oracle OPERA Cloud Hospitality Platform
Oracle announced that Guest Engagement and Merchandising, powered by Nor1 PRIME is now available directly within the Oracle OPERA Cloud Property Management System (PMS). With AI built natively into the platform, reservation screens will automatically generate personalized offers such as room upgrades, amenities, and services throughout the pre-arrival and check-in process.
RoomPriceGenie Launches Open API
Steinhausen, Switzerland – October 30, 2024 – RoomPriceGenie, developer of an award-winning revenue management solution for hotels, is proud to announce the launch of its Open API, designed to make its intuitive revenue management system accessible to even more travel accommodation providers worldwide.
Canadian Hotel Development Reaches Historic Heights
The latest Lodging Econometrics (LE) data from Q3 2024 reveals unprecedented growth in Canada's hotel development pipeline, with key indicators suggesting an expansion phase is underway. The total pipeline has reached an historic peak of 327 projects (40,799 rooms), with year-over-year growth rates of 19% in projects and 8% in rooms indicating strong developer confidence.
Top-Ranked Lajitas Golf Resort Chooses Agilysys Hospitality Software Solutions to Elevate Guest Experiences and Optimize Revenue Beyond Rooms
Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of hospitality software solutions and services, today announced that Lajitas Golf Resort has implemented 14 Agilysys solutions to connect and modernize guest experiences property-wide. These solutions also work together to share data, insights and processes to improve staff efficiencies and optimize revenue across the resort’s many amenities. All 14 Agilysys solutions were implemented and in production use within a 48-hour period!
Content Strategy in 2025: Time for a Quick Refresh | By Daniel Craig
In today’s digital landscape, technology companies face a growing challenge: building business using traditional outreach methods is getting harder. Prospects rarely answer calls, open emails, or click ads. Schedule a demo? Good luck.
What are the most significant challenges hotel groups face in adopting AI technologies?
As artificial intelligence (AI) technology becomes more pervasive in hospitality, the industry's potential to transform guest experiences and operational efficiency grows significantly. In the latest Hospitality Net Insider video, Bojan Pavicic, Director Technology & Digital at citizenM hotels and Stephan Wiesener, Founder & CTO at Apaleo delve into the realities hotel groups face in embracing AI, from streamlining guest personalization to optimizing booking systems and back-end operations.
Inside the Success of McClinton Heil: BLLA’s 2024 Best Boutique Hotel General Manager
In the competitive realm of boutique hospitality, Halcyon Hotel Cherry Creek stands out as a beacon of guest satisfaction and financial performance. Located in the vibrant Cherry Creek neighborhood of Denver, Halcyon features over 150 elegantly designed guest rooms and suites, each thoughtfully curated to blend comfort with luxury.
Bartech Launches Wall-mounted eFridge Minibar Solution, Enhancing Guest Experiences and Hotel Design Efficiency
Bartech, the leading global provider of automatic minibar solutions, has announced the latest addition to its product line with the launch of its innovative Flat eFridge minibar solution. Designed to enhance both hotel design flexibility and operational efficiency with its sleek, modern minimalistic aesthetic, the Flat eFridge is set to transform hotels in-room F&B services by ensuring heightened profitability and guest satisfaction.
PolyU Tripartite Hospitality Programme Celebrates 10 Years of Excellence
On the occasion of the 10th anniversary of the tripartite Master of Science in Global Hospitality Business (MGH) programme, three international leaders of hospitality and tourism education – the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University (PolyU), EHL Hospitality Business School (EHL) in Switzerland, and the Conrad N. Hilton College of Global Hospitality Leadership at the University of Houston (UH), USA – have come together to sign a Memorandum of Understanding (MoU) to ensure the continuation of this innovative educational strategy.
Asia Pacific Hospitality Newsletter - Week Ending 25 October 2024
MCK Acquires The Mayfair for NZD31.9 Million in Christchurch, New Zealand, The Adelphi Hotel on Flinders Lane Sold for AUD19 Million in Melbourne, Australia, CLAS Divests Somerset Olympic Tower Tianjin in China, Joint Venture between Ascott China and Jin Jiang China, New Mixed-Use Development with Co-Living Units to be Launched in Singapore by 2029.
Orascom Reimagines its Staff and Guest Experiences with Oracle Cloud
Orascom Hotels Management (OHM), one of the largest hotel owners and operators in the MENA region, has transformed its business operations with the Oracle OPERA Cloud hospitality platform. With the OPERA Cloud property management system and OPERA Cloud Central across its properties, the group has been able to reimagine its operations, boost automation, and deliver superior guest experiences. The first hospitality group in Egypt to adopt OPERA Cloud, it took just 12 days to complete the implementation at the initial property.
Ira Vouk Joins roomangel Foundation as Vice President of Global Partnerships
The roomangel Foundation is thrilled to announce the addition of industry leader Ira Vouk as Vice President of Global Partnerships. Ira, a trailblazer in distribution and revenue management technology, will lead strategic partnerships to further the foundation’s mission of transforming the hotel booking landscape and boosting consumer confidence in direct bookings.
HSMAI Welcomes Brian Hicks as President & CEO, Continuing the Legacy of Innovation and Leadership
The Hospitality Sales and Marketing Association International (HSMAI) is proud to announce the appointment of Brian Hicks as its new President and CEO. Hicks, a distinguished hospitality leader with more than 30 years of international experience, steps into this role as only the fifth CEO in HSMAI’s nearly 100-year history, marking a new chapter in the organization's legacy of leadership. His proven track record of driving growth, innovation, and leadership across major hotel brands and regions positions him well to continue building upon the foundation laid by the late Bob Gilbert, who served as President and CEO for 30 years.
It's A Wrap! 2024 HFTP Annual Convention
Hospitality Financial and Technology Professionals (HFTP®) HFTP hosted its signature education and membership event, the 2024 Annual Convention, at the Mohegan Sun Resort and Casino in Uncasville, Conn., from October 23-25, 2024. The convention brought together 300 club and hotel industry experts, thought leaders, and members to explore the latest trends, share insights, and foster professional connections. This year’s event offered a dynamic blend of educational sessions, inspiring speakers, interactive panels, a tabletop exhibition, networking opportunities, and engaging social activities. Tailored to address the evolving challenges in the hospitality industry, sessions focused on best practices, fraud prevention, emerging technologies, employee retention, financial reporting, legislative updates, and more.
Post-Pandemic Dining: A Risky Business?
After the first wave of COVID-19, some of us returned to restaurants sooner than others. Recent research by Dr Seunghun Shin of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University and co-authors sheds new light on how factors such as age, sex and even residential status affected movement patterns related to dining out in the post-pandemic era. The effects of these factors dovetail with the perceived risk theory of human behaviour, and they have implications for how the catering sector can bounce back if public health crises like the pandemic occur in the future.
The Surrey, A Corinthia Hotel Opens in New York
Opening under an iconic moniker, The Surrey, A Corinthia Hotel brings a new design and ultra-luxury experience to one of the most coveted addresses on the Upper East Side. The 16-story building is the inaugural property in North America for Corinthia Hotels. Owned by Reuben Brothers, global leaders in real estate development and private equity, with striking interiors by Martin Brudnizki of MBDS, The Surrey has been completely transformed to encompass 70 guestrooms, 30 suites, and 14 private residences. It is home to the first New York outpost of the beloved eatery Casa Tua and the tranquil Surrey Spa featuring Sisley Paris.
Booking.com Launches the Next Phase of its Sustainability Program for Accommodation Partners
Booking.com, one of the world’s leading digital travel platforms, has announced the latest evolution of the partner-focused facet of its sustainability program, putting the needs of accommodations front and center by testing an improved pathway to third-party certification.
Nature Positive Tourism Partnership Heads to COP16 in Colombia
The Nature Positive Tourism Partnership (NPTP), made up of the World Travel & Tourism Council (WTTC), the World Tourism Organization (UN Tourism), and the Sustainable Hospitality Alliance (the Alliance), is addressing world leaders at the UN Biodiversity Summit (COP16) in Cali, Colombia, as it continues its drive to halt and reverse biodiversity loss by 2030.
Going big and going far: Family travel trends for Thanksgiving and the holidays
Airbnb can give families more: more space, more value, and more quality time together. With Thanksgiving, one of the busiest family travel times of the year, just around the corner, Airbnb is revealing new data on the rise of family travel and where and how families are traveling this holiday season.
BirchStreet Extends Partnership with Sodexo North America as Preferred Procure-to-Pay Technology Partner
BirchStreet Systems, a leading provider of cloud-based procure-to-pay solutions for the hospitality industry, announces the extension of a partnership agreement with Sodexo North America, a leading provider of sustainable food and integrated facilities management.
Percipia Releases Frequency PBX Video Calling for Hospitality Administrative Phones
Percipia, a leading provider of hospitality phone systems and enhanced guest room technology for hotels, resorts, casinos, and conference centers, announces the release of Frequency PBX Video Calling, a new feature that enables administrative staff to make video calls using the camera on their desk phones. This feature is designed to improve communication among staff, making it easier to complete operational tasks and collaborate remotely.
Herbert Park Hotel and Park Residence Increases Direct Bookings and Revenue with P3 Custom Booking Engine
P3 Hotel Software, a leading innovator in hotel booking solutions, has announced that Herbert Park Hotel and Park Residence, a renowned four-star boutique in the heart of Dublin, has achieved significant boosts in revenue and direct bookings by implementing P3's Custom Booking Engine.
Creating Memorable and Efficient F&B Operations in Boutique Hospitality
In the ever-evolving boutique hotel landscape, food and beverage (F&B) operations have become a key differentiator, offering guests unique experiences while navigating the complexities of operational efficiency. At the recent Boutique Hotel Owners Conference, industry leaders shared insights into what makes an F&B concept work—and how to overcome the inherent challenges.
The Perennial Tianjin Opens Today Joining the JdV by Hyatt brand
Hyatt Hotels Corporation announced today the opening of The Perennial Tianjin, a part of the JdV by Hyatt portfolio. As the fourth hotel to join the JdV by Hyatt brand in Greater China, The Perennial Tianjin brings a new level of style to the dynamic Tianjin South Railway Station Business District, creating a vibrant cultural hub for urban travelers.
Johnson Controls joins World Sustainable Hospitality Alliance to revolutionise energy-positive hotels
Known globally for its leadership in smart, healthy, and sustainable building solutions, Johnson Controls joins a leading group of over 100 members and partners committed to tackling the most pressing environmental and social challenges of our time.
Motto by Hilton Bentonville Downtown Opens its Doors to Adventure
Bentonville has a new hub for exploration and adventure with the opening of Motto by Hilton Bentonville Downtown. Located at 229 South Main St., Bentonville, Ark., this innovative hotel is designed for the modern traveler, offering a perfect launchpad to discover the rich culture, outdoor thrills and world-class art that defines Bentonville: the new bucket-list destination in Northwest Arkansas.
Hotelchamp launches a new Booking Engine to beat the power of OTA booking apps
Hotelchamp announces the launch of their innovative Booking Engine—the fourth product in a suite of direct conversion tools designed to help hoteliers drive traffic, improve the experience on their websites and drive direct revenue.
Adina Hotels Supports Next Generation of Hockey Players with Community Clinics
Hockey’s next generation of superstars flocked to the Melbourne Sports Centre over the weekend, as part of the popular Adina Community Hockey Series. Over two action packed hours, the kids got to meet their hockey heroes and learn the skills and drills needed to master the game.
Singapore Hotel Association Charts the Path Forward at the Inaugural Hospitality Exchange 2024
Organised by the Singapore Hotel Association (SHA) and supported by the Singapore Tourism Board (STB) as well as Workforce Singapore (WSG), the inaugural Hospitality Exchange held on 3 October 2024 at Hilton Singapore Orchard was a resounding success. The Guest of Honour for the event was Mr Olivier Lim, Chairman of STB.
AI - from buzz to practical implementations in hospitality | By Max Starkov
There has been a lot of buzz and heated discussions about the role and impact of AI in the hospitality industry and travel in general. I have no doubt that AI will lead to a complete overhaul of the hotel tech stack and help solving labor shortages in hospitality.
SAii Laguna Phuket Unveils Renovation - Set for completion in December 2024
SAii Resorts, the free-spirited lifestyle brand from S Hotels and Resorts PCL, is pleased to announce the relaunch of SAii Laguna Phuket, a beloved resort located within the exclusive Laguna Phuket complex. The resort has undergone a remarkable transformation, celebrating over 30 years of hospitality with an extensive renovation, set for completion in December 2024, that introduces a fusion of traditional Thai lagoon-inspired design with contemporary luxury and sustainability at its core.