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Managing labor costs in a hotel operation is crucial to maintaining a profitable business while delivering the service level that is commensurate with the scale of hotel. Finding this balance has been especially difficult in a post-COVID-19 environment given inflationary challenges and labor supply shortages. This article describes some of the challenges surrounding labor management and explores innovative ways to manage these costs effectively.
Techne Infinite Ventures and Growth Advisors International Network – GAIN, are proud to announce the Nextwave Seed Investment Challenge @ HITEC ‘25, a bold new initiative giving one hospitality tech startup, attending or exhibiting at HITEC ’25 in Indy, the chance to secure a $50,000 investment and game-changing strategic commercial support.
In 2028, Los Angeles will become the center of global attention as it hosts the XXXIV Summer Olympic Games. Although the event is still several years away, in the tourism and hospitality industry, time moves differently. Preparing for such a large-scale event isn’t a matter of “later” - it’s a strategic priority for today.
The UN Tourism Executive Council has met again for a milestone session to build on the legacy of the last eight years. Meeting for its 123rd session, the Council assessed progress made around the priorities of innovation, investments and education and looked ahead with the nomination of Shaikha Al Nowais as new Secretary-General from 2026. Upon confirmation by the UN Tourism General Assembly, Ms. Shaikha Al Nowais will become the woman to hold the position.
Hilton announced the results of its Green Ramadan 2025 initiative, revealing a 26% reduction in post-consumer plate waste during the holy month. The month-long effort helped avoid more than 2.6 tonnes of food waste, the equivalent of more than 6,000 meals – reinforcing Hilton’s commitment to reducing food waste across its hotels through consistent, measurable impact.
RevPAR is a critical statistic for hotels. It always has been, always will be. But it has some gaps. Namely, it doesn’t quite fit in the modern world of hotels that’s focused on growing ancillary spend as well as the relationship between ancillaries and brand equity or commanding above-market rates. Further, RevPAR give owners a good understanding of profitability insofar as the flowthrough efficiency to GOP.
In today’s competitive hospitality landscape, effective marketing is essential for positioning a hotel as a premier destination. At Hilton Anaheim, one of Southern California’s largest and most iconic properties, we embraced a strategic approach that blends digital innovation, personalized guest engagement, and community-driven partnerships to stand out in the market.
Bootstrapping is a statistical metric that uses random sample replacements. That’s not for me, so bootstrapping also has a broader slang meaning that most people get. It means you are stuck or at least unable to take big strides to alleviate or remove the problem that is literally at your feet. In the hotel world it’s the operational technology stack that has us all bootstrapped. That’s what this piece is all about. How we find ourselves in this predicament and how we might be able to literally run away from it.
In this week’s episode of Hotel Moment, Sims Foster, co-founder of Foster Supply Hospitality, joins Revinate CMO Karen Stephens for a lesson on brand building and why hoteliers should see their rooms as more than “just four walls.” Sims also shows how one hotelier can do so much good in the local community — serving guests as well as those in need.
Hilton (NYSE: HLT) announces the recent opening of Sax Paris, LXR Hotels & Resorts. Located in Paris's elegant 7th arrondissement, the 118-room property is housed in a historic neo-Gothic building, boasting panoramic rooftop views. Marking the debut of the LXR Hotels & Resorts brand in France, Sax Paris joins a global collection of luxury hotels in sought-after destinations that invite guests on a journey of discovery and adventure. Sax Paris is owned and developed by Compagnie de Phalsbourg, a French real estate company.
Accor, a world-leading hospitality group, today announced the signing of Mövenpick Cairo West, a 220-key hotel set to rise in the heart of West Cairo. The signing marks the Group's continued expansion in Egypt and further strengthens Mövenpick's well-established presence in the country.
Hyatt Hotels Corporation (NYSE: H) announces the opening of Andaz Miami Beach, which will mark the Andaz brand's debut in Florida and its first opening since the formation of the Hyatt Lifestyle Group. Here, the Mediterranean meets Miami to offer the perfect balance of hospitality experiences: close to the action of South Beach yet tucked away on Mid-Beach with serene pools and a private white sand beach. The property features 287 guestrooms including 64 spacious suites all with views of the ocean or the Miami skyline, two heated outdoor pools with private cabanas, a spa, a members' beach club and three dining concepts curated by the José Andrés Group.
The Ambassador Hotel of Waikiki, Tapestry Collection by Hilton on the island of O'ahu, has officially joined Hilton as the first Tapestry Collection property in Hawai'i. Situated at the gateway to Waikiki, this beloved hotel blends a legacy of local charm with Hilton's globally renowned hospitality and expansive benefits. The Ambassador Hotel of Waikiki is operated by Highgate, who continues to bring its expertise as a premier real estate and hospitality management company to the islands of Hawai'i. The collaboration marks a new chapter that honors the hotel's deep roots in the community while introducing guests to the distinctive, story-driven spirit of the Tapestry Collection.
Hyatt Hotels Corporation (NYSE: H) today announced Unscripted by Hyatt, the newest brand in its growing Essentials portfolio. Designed for travelers who value the essentials and prefer spontaneity over structure, Unscripted by Hyatt hotels will bring to life a flexible, collection-style approach where each property reflects its own identity and local flavor yet remains unmistakably Hyatt in quality and care.
Today, global hospitality leader Hilton (NYSE: HLT) announced the signing of Elephant Tree Resort and Villas Tobago, Tapestry Collection by Hilton. Expected to open in 2028, this exciting development marks the arrival of the Tapestry Collection by Hilton brand in Tobago. As part of Tapestry Collection by Hilton, the resort will join a distinguished global lineup of nearly 160 independent Tapestry Collection hotels, each celebrated for its unique, vibrant personality and incorporation of local elements and experiences.
Hyatt Hotels Corporation (NYSE: H) announced today that a Hyatt affiliate has entered into a franchise agreement with PT Lombok Torok Developments for Samara Lombok, debuting the Destination by Hyatt brand in Southeast Asia. The integrated development in south Lombok will join Hyatt's portfolio of 15 properties in Indonesia, across 7 brands including Alila, Andaz, Park Hyatt, Grand Hyatt, Hyatt Place, Hyatt Regency and The Unbound Collection by Hyatt.
The World Travel & Tourism Council (WTTC) forecasts that by 2025 the travel and tourism sector in Spain could reach a new all-time high, with an estimated contribution of €260.5 billion to GDP, equivalent to almost 16% of the national economy.
From the sandy beaches of Thailand to the twinkling city streets of Paris, cocktail enthusiasts can enjoy a touch of modern art this World Cocktail Months. From 13 May, boutique hotel collection MGallery is teaming up with French lifestyle brand, Maison Sarah Lavoine, to launch a set of exclusive glassware. A partnership born out of a collective ethos dedicated to character, curiosity and creativity, MGallery and Maison Sarah Lavoine have come together to expertly infuse emotion and memories into their designs. The three stunning cocktail glasses have been paired with a trio of limited-edition cocktail creations from the world’s first craft gin, Citadelle Gin, that guests can sip and savour in MGallery bars across the world or re-create at home, turning every sip into a work of art.
This summer, Chewton Glen Hotel & Spa—nestled between the rolling Hampshire countryside and the dramatic Dorset coast—unveils the first phase of a bold new era. A beloved British country house hotel and spa for nearly 60 years, and one of the first English members of the prestigious Relais & Châteaux association, Chewton Glen is reintroducing itself with a stunning redesign of its restaurant, bar, and drawing rooms.
Quick-to-market conversions backed by attractive brands and a powerful commercial engine are a winning combination that is driving growth for IHG Hotels & Resorts (IHG) and its owners. IHG has seen a steady increase of conversion activity in recent years, with its total global conversion signings nearly doubling between 2023 and 2024.
Marriott Hotels announces the opening of a distinctive property in the scenic Herdade dos Salgados region: Marriott Residences Salgados Resort, Algarve. Set against the backdrop of Portugal's southern coast, this accommodation blends contemporary design with authentic local character while upholding Marriott Hotels legacy of attentive hospitality.
In today’s digital landscape, influencer marketing has evolved from an experimental tactic to an essential strategy for hotels looking to reach engaged audiences. As a marketing director with years of experience in the hospitality industry, I’ve witnessed first-hand how the right influencer partnership can transform a property’s online presence and drive meaningful bookings. However, not all collaborations yield equal results, and the difference often lies in the approach.
Westin Hotels & Resorts proudly announces the opening of The Westin Salgados Beach Resort, Algarve, a sophisticated wellness destination where the restorative power of nature meets thoughtful, rejuvenating hospitality. Nestled along the golden shores of Praia dos Salgados, the resort offers a serene retreat that embodies Westin's commitment to personal well-being through its Six Pillars: Sleep Well, Eat Well, Move Well, Feel Well, Work Well, and Play Well.
EHL Hospitality Business School is proud to announce the launch of its five-year philanthropic initiative, (Em)Power on, designed to embed philanthropy at the heart of the institution’s mission. Aiming to raise 50 million Swiss Francs by 2030, the initiative will establish a sustainable endowment fund to provide scholarships, advance pioneering research, and drive strategic impact for the future of hospitality.
With an extensive enhancement project underway, Four Seasons Resort Mauritius at Anahita shares a preview of its upcoming transformed villas and residence rentals. The design team at 1508 London was appointed to create an immersive and sensory environment for the resort's guests, by establishing a seamless connection between the interiors and the island's natural landscape and rich culture. Located on the east coast of Mauritius, between turquoise lagoons, lush tropical vegetation and the majestic Bambou Mountain, the resort is bringing to life a natural blend of beach elegance and cultural authenticity.
Marriott Hotels announces the opening of a distinctive property in the scenic Herdade dos Salgados region: Algarve Marriott Salgados Golf Resort & Conference Centre. Set against the backdrop of Portugal's southern coast, this accommodation blends contemporary design with authentic local character while upholding Marriott Hotels legacy of attentive hospitality.
A new chapter begins in Northeast Louisiana today with the grand opening of The Hotel Monroe. The design-forward boutique hotel seamlessly blends historic architecture with modern Southern hospitality. The Hotel Monroe buildings originally stood as a Sugar Brothers Grocery and Opera House. Since then, they have housed a hardware store, poolside shop, and in the 1920s, the Star Hotel. The buildings have been carefully restored to create a boutique hotel that caters to today’s traveler while honoring the stories, heritage, and charm of Northeast Louisiana.
Lodging Interactive, the award-winning digital marketing agency serving the hospitality industry for over two decades, today announced the launch of Commingle AI Signals. This powerful new service increases a hotel’s visibility in GenAI-powered search engines and Large Language Models (LLMs) through strategically written guest review responses that act as “AI signals” for intent-based AI search queries.
Getting guests to leave you a five-star review should be simple: deliver a great stay, earn a great rating. But in reality, even stellar experiences often go unmentioned, while minor hiccups are sure to show up. So, how can hotels consistently earn more five-star reviews on Tripadvisor and Google?
What does it take to create a hospitality experience so unique that guests become your greatest advocates? In this episode of The Turndown, Brad Steward shares the philosophy behind Caravan Outpost, a place where intentional design and experiential travel collide.
Guests walk into your lobby and see gleaming floors, fresh flowers, and spotless glass. They want crisp sheets, clean bathrooms, and air that smells fresh instead of like cleaning chemicals. But they have no idea about the teams working around the clock, the equipment running in back rooms, or the detailed systems that make everything look effortless.