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ScienceSoft | Digital Transformation Blogs
09.10.2024
For health insurance customer experience, AI is gradually turning from a luxury into a necessity, ScienceSoft’s lead insurance IT consultant says.
Securing the value-first customer experience improvement in insurance: planning, software to recognize client expectations, KPIs to measure success.
By 2035, at least 60% of health payers will offer some form of behavior-based insurance alongside traditional coverage types, ScienceSoft's research shows.
30% of insurance clients report poor digital customer experience. Learn the six surefire strategies to introduce top-notch CX with your digital platforms.
13.11.2024
Vulnerability assessment and penetration testing are often confused. ScienceSoft’s article explains the difference.
APT protection has recently become a byword as thousands of organizations keep facing network intrusions. The article focuses on network traffic analysis as a major means to detect advanced persistent threats.
Sometimes, SIEM system is not a pillar of network security. Unless addressed timely, problems with event sources may put it at considerable risk.
Learn about a quicker investigation of security events with QRadar Session Manager, a specialized tool that discovers user names and activities.
15.01.2024
Explore how implementation of a robust learning management system for healthcare can enable quality, flexible, and cost-effective training of healthcare employees.
18.10.2024
ScienceSoft’s customer service expert tells how technology can improve patient experience in and out of hospital and achieve excellent customer service in healthcare.
15.11.2024
In 5–10 years, about 50% of seniors over 55 years old will use wearable devices that forecast life-threatening health risks, ScienceSoft’s research predicts.
21.11.2024
Health insurers chase intelligent underwriting, but it‘s a high-hanging fruit. Here are win-win strategies and tools to start an AI journey with confidence.