News
Entertainment
Science & Technology
Sport
Business & Money
Life
Culture & Art
Hobbies
19 | Follower
The Financial Brand
22.11.2024
Here’s our experience as marketing leaders navigating the risks and opportunities that come with managing our brand.
21.11.2024
Federal Reserve's Governor Waller talks private versus public payments roles and why CBDCs won't fly — but regulated stablecoins could.
The CFPB's push for customer data portability may accelerate banks' growing problem. Retention requires a concerted focus on personalization.
20.11.2024
Is Starbucks a bank? Is Walmart? To millions of consumers, the answer is increasingly "yes". Traditional banks must respond.
Anticipating customers' needs, not just responding to them, is the key to delivering convenience and building trust.
19.11.2024
CiZi’ virtual assistant is one of the regional bank’s efforts to make digital channels more relevant to busy consumers’ needs.
Bank ratings have stabilized with 80% showing stable outlooks, as institutions focus on interest rate management.
16.11.2024
There are many compelling benefits to AI chatbot integration — but banks have work to do to articulate them to skeptical customers.
Banks face a critical pivot point as new data shows traditional deposits soar while wealth management potential remains untapped.
15.11.2024
82% of CMOs plan to increase their budgets, with the remaining 18% maintaining current levels — none reported plans to decrease spending,
Chase AI chief Teresa Heitsenrether details how the bank implements GenAI and why deep data is the deciding competitive edge.
14.11.2024
Gen Z is emerging as a savings-savvy financial powerhouse. What factors are influencing their decision-making processes?
Doubling down on its initial successes, Klarna is racing to further weave generative AI into its operations as it readies its U.S. IPO.
13.11.2024
Berkshire launched its digital platform in months, blending fintech innovation with community banking values, and exceeding growth targets.
12.11.2024
Apps from U.S. Bank, BofA, Wells Fargo and USAA stand out for specific functions, but the category as a whole still lags customers' expectations.
New research shows 91% of banks are actively deploying or assessing AI solutions, with significant investments planned in infrastructure.
09.11.2024
From TikTok to AI, modern banking websites must evolve. Learn how banks can transform their sites into powerful lead generators.
A controversial rule, if it stands, could cost banking plenty and help its competition. But are there opportunities beneath the noise of battle?
08.11.2024
Brian Solis explains how leaders move beyond simply automating existing processes to fundamentally reimagine business in an AI-driven world.
Credit unions targeting loan growth in 2025 must master digital integration and embedded lending to meet consumers at their moment of need.
07.11.2024
Five key takeaways from my recent meeting with a bank examiner can help you prepare for your own next agency conversation.
A decades-long focus on advanced digital technologies has distracted many leaders and diverted resources from core capabilities.
06.11.2024
Consumers expect contextual personalization across channels. Olly Downs from Curinos discusses the opportunities of direct engagement.
05.11.2024
Marketplaces like Amazon and Walmart.com capture more and more consumer payments, but so are growing ranks of specialized vertical providers.
New research reveals marketing careers in flux: AI disruption, phantom jobs and remote work hit as salaries dip 3% year-over-year.
02.11.2024
Getting started in treasury demands clear focus on business customers' needs and hiring the right people — often from other banks.
01.11.2024
Trust is crucial for financial institutions, and they risk losing it if customers don’t take security seriously.
Could the DOJ‘s antitrust lawsuit against Visa end to no-fee checking? Or could it actually create greater opportunity in payments for banks?
31.10.2024
More community banks seek mergers as rates fall, and a Trump win might speed deals. But divergence among regulators slows consolidation.
30.10.2024
As Fed rate cuts begin, banks face a slew of risks. From rising delinquencies to deposit strategies, here's how to navigate it.
Banks are focusing on maintaining access to cash during crises, refining their business continuity plans, and diversifying cash reserves.
29.10.2024
D.L. Evans Bank’s journey from manual loan processing to instant decisioning highlights how community banks can modernize lending.
28.10.2024
Digging deeper with Citizens Financial, Fifth Third, First Citizens and its SVB division, Huntington, M&T, Western Alliance and Zions.
Learn how banks are fighting 15% annual customer churn with data-driven strategies, from smart onboarding to multichannel marketing.
26.10.2024
Banks race to harness AI, but only some leaders emerge as financial sector embraces the AI revolution. Who's ahead in this high-stakes game?
25.10.2024
Consumers are adamant that digital services and human attention are not alternatives. The winning customer experience combines both.
24.10.2024
Viewpoint: A temporary credit card rate cap plays to consumers, as does the blocked card late-fee limit from CFPB. But it's not that simple.
Digital banking success by 2030 will hinge on mastering basics that drive trust. Learn how data-first institutions are leading the charge.
23.10.2024
Despite best efforts, trust in financial institutions continues to erode. And more consumers are choosing to silently walk away.
The political outcome may matter less than the musical chairs among regulators under any new administration.