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The Financial Brand
04.05.2024
As consumers gravitate to apps, bank and credit union websites face an identity crisis: What are they good for?
A good book title would be 'Fintechs are from Silicon Valley, Banks are from S.D.' But how can both sides write a happier next chapter?
03.05.2024
Citi nabbed Merrill Lynch and Blackrock execs, two CFOs were fired, Verve Credit Union recruited a KeyBank veteran and more.
02.05.2024
Headless banking is poised to reshape BaaS — but technology limitations and regulator scrutiny could limit widespread adoption.
Many don't see the need for a card representing an account they use on their smartphone. But don't ditch cards entirely for Gen Z consumers.
Grasshopper Bank's head of SBA lending says high rates have led to 'credit compression' among smaller borrowers.
01.05.2024
More than a quarter of the bank acquisitions in the U.S. this year were by credit unions, but these acquisitions often come with challenges.
30.04.2024
Banks need to grow deposits, but what if they could grow balances as well? Here’s how financial wellness tech defines deposit competition.
Surveys and NPS scores face growing skepticism. But widespread dissatisfaction begs the question: What do you replace them with?
Younger generations want much more out of financial apps than the routine functions Mom and Dad typically use. But parents can't be left behind.
27.04.2024
Chase Media Solutions, now followed by Revolut's own effort on new media revenues, raise questions about privacy, personal data and what consumers will trade for them.
26.04.2024
Are these common misconceptions about open banking putting your bank on the wrong path? Or keeping your efforts in 'park'?
Overdraft fees are a contentious issue in banking. The Fed Reserve Bank of New York surveyed consumers to see what they know.
25.04.2024
Attention to detail, being selective in new partners, and a shift to business-oriented fintechs are all part of the strategy.
Experts from Mastercard, Sidley and i2c share insights on leveraging CFPB 1033 for open banking initiatives and seizing opportunities.
24.04.2024
Bankers face a Catch-22: Pay more to retain balances or pay less to maximize margins and risk shrinking your deposit base.
Less fintech funding flow gives banks the opportunity to mature their use of existing tech — and forge funding opportunities of their own.
23.04.2024
Settlement of a lawsuit that began in 2005 will shift the balance of power in how consumers pay merchants.
Poorly trained AI-driven CRM could lead to unchecked inaccuracies due to hallucinations and create unintended discriminatory behavior.
20.04.2024
Credit card lending boosts big banks' loan growth as consumer spending normalizes post-pandemic. What does this entail?
Small businesses led by underrepresented demographic groups exhibit slower and less growth than those led by white owners.
19.04.2024
With the lines blurring between the benefits of credit unions vs. banks, how can credit unions become more digitally competitive?
18.04.2024
A proven three-step framework for building landing page experiences that engage and convert using AI-led tools and insights.
Facing the budget ax? These 6 strategies can save your bucks. Plus 5 responses to common objections to marketing budgets.
17.04.2024
Sleek fintech apps attract new customers, but traditional banks offer stability. Who will win the battle for long-term consumer loyalty?
The evolution of the CMO is a sign of a new era in executive thinking that's blending sales, product and finance.
16.04.2024
GenAI is a powerful and persuasive tool banks can use for marketing at scale. Taking a strategic, human-centered approach is critical.
Dissatisfaction with banks could hike attrition in 2024. The solutions begin with simple behavioral adjustments in branches and call centers.
13.04.2024
Email authentication is now mandatory in 2024. Comply with new identity verification requirements or face a deliverability headache.
Building new professional connections can be a challenge, but a manageable 15-minute daily strategy on LinkedIn helps bankers become known.
12.04.2024
Major brands like U.S. Bank, Bank of America and Chase amp up payments capabilities in mobile apps, raising the bar for all providers.
11.04.2024
In his annual management letter, JPMorgan Chase chairman and chief executive analyzes the impact of three key technologies.
Gen Zers are pursuing non traditional career paths. This could mean big changes for banks and credit unions.
Pix instant payments accelerated way beyond credit and debit in 2023. Growing popularity for digital wallets could give FedNow an opening.
10.04.2024
Chase's new Media Solutions advertising platform is timed to meet marketers' thirst for targeted opportunities powered by first-party data.
09.04.2024
Blending five BofA and Merrill apps into one with common functionalities was a step-by-step project that took years.
Two experts share their expertise on trends, challenges and opportunities shaping the future of business banking for community institutions.
A handful of new changes in revenue models for the banking industry may call for new liquidity regulations.
06.04.2024
The top 100 banks and credit unions on Facebook, Twitter, YouTube and Instagram, ranked by the most likes, followers and video views.
Following backlash, the asset manager has rebranded ESG investing to "transition investing." Does that mean ESG is now a dirty word?