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1. “What Is Social Media? A Comprehensive Guide to Understanding Social Media” – Forbes, June 2020 2. “7 Types of Social Media and How Each Can Benefit Your Business” – Entrepreneur, June 2020 3. “How Social Media Is Changing the Way We Communicate” – The Guardian, July 2020 4. “The Pros and Cons of Social Media” – The Balance, July 2020 5. “7 Reasons Why Your Business Needs Social Media” – Business News Daily, July 2020 6. “Using Social Media for Crisis Communication” – Harvard Business Review, August 2020 7. “5 Ways Social Media Is Changing Politics” – Harvard Business Review, August 2020 8. “5 Reasons Social Media Is Important For Business” – Investopedia, September 2020 9. “Video: The Power of Social Media” – YouTube, October 2020 10. “How to Use Social Media to Connect With Customers” – Social Media Today, October 2020
For most social media agencies, learning how to deal with difficult clients is part of the job. If you’re fortunate, you can identify red flags and opt out of working with particularly challenging clients before they become problematic. But even the best clients have moments of expecting impossible results or making unreasonable demands at the last minute. As a social media manager, how can you handle working with people who communicate inconsistently, ask for too much, or micromanage your to-do list? Let’s look at how to deal with difficult clients effectively—from taking key steps before working together to adopting tools