[VIDEO] Research Meets Reality: What Drives (CX) Business Leaders to Invest in AI, Part I - Aberdeen Strategy & Research
Discover the dynamic synergy of Artificial Intelligence (AI) and customer experience in an engaging conversation between distinguished Omer Minkara, Vice President & Principal Analyst, Contact Center & Customer Experience Management at Aberdeen, and Mike Lock, Principal Managing Director, and our seasoned host. Dive into the transformative potential of AI in enhancing customer interactions, driving data-driven decisions, and shaping the future of business growth. Visit this page to watch the video and explore the intersection of technology and customer-centricity.
