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DigiconAsia
21.12.2024
In a year expected to be fraught with surprises, how will brands tweak their customer experience strategies? Here are some predictions…
23.12.2024
With generative AI changing the face of customer experience everywhere, how can businesses master the art of personalization leveraging AI-powered support?
Expect the rise of agentic AI, scalable enterprise AI and sovereign AI initiatives, as emerging technologies fuse with AI and AI becomes an essential skill for everyone.
In India, a survey among knowledge workers has painted a landscape of over-commitments, shifting work priorities, and lack of organizational support