Is the AI hype justified? Renowned analyst Benedict Evans cuts through the noise and reveals what AI really means for industries like customer service.

Intercom Blog

19.11.2024

Response Time: Vol. 39 - The Intercom Blog

We ask Sam Barrett, Head of Customer Experience at Runna, about how he goes the extra mile for customers, and more.

Intercom Blog

23.11.2024

The Ticket: Nick Clark on how to design AI support for the customer - The Intercom Blog

In this episode of The Ticket, Nick Clark from the Boston Consulting Group joins us to discuss the transformative impact of AI on customer service.

Intercom Blog

23.11.2024

How transparency can help your customers get more out of AI support - The Intercom Blog

Are your customers not getting great results interacting with your AI agent? Here are 3 easy ways to build trust by practicing transparency.

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Beyond the AI hype: Understanding technological transformation with Benedict Evans - The Intercom Blog

Response Time: Vol. 39 - The Intercom Blog

The Ticket: Nick Clark on how to design AI support for the customer - The Intercom Blog

How transparency can help your customers get more out of AI support - The Intercom Blog

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