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Intercom Blog
14.10.2024
Robert Spector & Declan Ivory discuss the principles that have made US luxury department store chain Nordstrom a leader in customer service.
17.10.2024
Discover how Intercom is evolving its database infrastructure by migrating to Vitess and PlanetScale, unlocking greater scalability, reliability, and zero-downtime maintenance.
18.10.2024
Our next-generation Fin AI Agent is truly omnichannel – discover how we developed an AI Agent that delivers great support over email.
22.10.2024
We ask Kelly Burnette, Classroom Success Manager at Writable from HMH, about the strangest thing a customer has asked her, and more.